19/03/2026
We've done work for a couple of wonderful elderly clients this week, which reminded me of a lovely note I received from Lucy some time ago. Her dear mum, Hazel, has since passed on - but it's quite rewarding knowing that our services are helping to improve someone's quality of life.
"Just letting you know how thrilled Hazel was with your work. She said you were such a lovely person. The scooter arrived on the Friday, her actual 99th birthday, so she very proudly drove it to her birthday party at the main lodge.
Also, some more feedback. Western Power came out unexpectedly to inspect the outside work that you and Jay did, and was very happy with it. Also, the electrician who did the original work came out for a minor repair. It turns out, he had been as frustrated as anyone else with the wiring set-up, for all the same reasons. Anyway, he asked to see your work on the sub-board and he said it was 'beautiful work'. Just thought you’d like to know. Cheers, Lucy."