06/02/2023
Thank you for following! I just hit a milestone of 3000 followers and I couldn't be more grateful.
If you have a moment, please allow me to share what I have learned in the past 5 years of running my own construction business;
1) Communication is key. Answer every phone call whenever possible and e-mail back within 24 hours. That first interaction will set how people feel about you and your service.
2) Set expectations from the beginning and don't over promise. Stay within your means and stick to what you're good at.
3) Set realistic timelines. Juggling jobs takes years of practice and most importantly, a good team. Most people will notice flaws and a lack a service before good workmanship.
4) Confirm all deliveries. People make mistakes and suppliers run into issues. Have a plan B or C.
5) Buy quality and the correct tools for the job in order to work safely and efficiently.
6) You don't need a fancy new truck. A clean and well maintained vehicle holds the same amount of tools.
7) Value your employees. It is very difficult to find good help unless you're prepared to train.
8) Pick your battles. A smile and nod goes a long way. However, there is a limit if you're being disrespected.
9) Be kind to all trades and always think of the next trade after you. You never know where your next referral will come from.
10) Take pride in your work. Give the builder or client a reason to hire you back. No one and I mean NO ONE cares how fast you can complete a job.
