29/04/2026
Next up in our Meet the Team series…
The one who co-ordinates & organises behind the scenes 📋
Meet India - Office Manager
India keeps everything running smoothly - from planning and scheduling jobs, to handling enquiries and making sure customers and contractors are kept in the loop.
She’s confident in both written and verbal communication, and plays a key role in keeping the day-to-day operations structured, efficient, and moving in the right direction.
She also has one very important job… guarding her colour-coded diary. Touch it without permission and you’ll know about it 😬
🖥️ Quick fire round:
When did you start working with us?
I started working for MDL in January 2026.
What do you enjoy most about your job and why?
The part I enjoy the most is speaking to clients, Property Management companies and Letting Agents - negotiations and relationship building were a significant part of my previous job and I’m guilty of enjoying a good old chinwag!
What’s your area of expertise or favourite type of job and why?
I am the first port of call for our customers, either through Facebook/website enquiries, emails or telephone calls. My area of expertise is communication and organisation so a large part of my role involves planning works, scheduling the diary, liaising with employees, customers & agents and compiling works orders.
How did you/what led you to get into this line of work?
I am Matthew’s wife so I have lived and breathed MDL Property Maintenance since the business started. I wanted to start being more involved in the business when I left my old job, and when MDL started to grow, because it meant Matthew could spend more time being “on the tools” and I could pick up the admin side of things. With my Dad already playing a big role in the company, it made sense to expand on our family business and join in too.
What do you like to do outside of work?
Outside of work, I enjoy spending time with my family and friends - ideally outside when the weather is good - and it usually involves me cooking and hosting which are two of my favourite things! I also enjoy going to the gym and it’s rare that you’ll find me without a book or my Kindle!
What’s your favourite food or takeaway?
That’s tricky because I am a massive foodie… If I had to choose, I would probably say a Sunday Roast. I'm also a sucker for an ice cream!
What’s your favourite holiday destination?
Europe, especially the Mediterranean. I love Europe; the weather, the history, the culture (and the wine!).
What’s a fun or interesting fact you can give us?
My interesting fact is, when I was younger, I loved performing. I went to university and gained a BA Hons Degree in Drama & Performance.