20/03/2020
π¨IMPORTANTπ¨
Key Security Systems Ltd. COVID-19 statement
We wanted to provide an update on how our team is handling the global coronavirus (COVID-19) situation.
While we continue to remain open to serve our existing and new customers, the health and safety of our customers and employees is our highest priority. Weβve discussed with our employees more proactive measures -encouraging them to wash their hands more often, for at least twenty seconds each time and to take all steps necessary to mitigate the risk of catching Covid-19. We have provided hand sanitising gel in our office and vans and vinyl gloves where required.
We have followed guidelines issued by the National Health Service & UK Government and will continue to do so during the fluidity of the situation, as things are currently changing on a daily basis. We aim to stay open until advised otherwise.
To help limit the risk of contact and spread of any virus, we encourage you to consider lightly wiping down any panels, keypads and keyfobs with an antibacterial wipe. Especially so if shared with other people or in business or public premises.
(DO NOT SPRAY OR POUR ANY LIQUIDS INCLUDING HAND SANITISER ONTO ELECTRONIC DEVICES OR KEYFOBS, THEY ARE NOT WATER RESISTANT!)
As the situation changes, we ask if you could please be patient in the coming weeks, we may have to deal with enquiries, technical support, call outs and faults in order of priority. Our phone lines will always remain open.
We must respectfully insist that if you are in isolation or are displaying any of the symptoms of Corona virus, you inform us before any scheduled engineer visit or call-out to the premises, including new installations. We would then discuss your options with you. This is vital for the health and safety of employees, their families and the wider community. This is extremely important and will apply for the foreseeable future.
We have worked with suppliers and are more than confident that if this continues we have enough stock of main components for the coming weeks/ months ahead. Albeit, unfortunately we must remind you that this is an unpredictable event and there might be delays sourcing some components due to circumstances beyond our control.
We will continue to communicate with our customers should the situation change further.
Thank you for your continued and ongoing support.
Stay safe and look out for those around you.
Always follow the governmentβs advice but also please donβt forget to still try and support small local businesses and shops that are already seeing a huge impact from this pandemic.
Kind regards,
Key Security Systems Ltd.