Concept Claim Solutions Bolton & Wigan

23/07/2026

Today, we're wishing the very best of luck to our Bolton & Wigan franchise partner, Paul Cheetham, as he presents to the judges at the 2026 BFA HSBC UK British Franchise Awards for the Customer Focus Award.

Being named one of just three finalists in the UK is an incredible achievement and a testament to Paul's unwavering commitment to putting customers first. Whether supporting homeowners or mentoring fellow franchise partners, Paul consistently goes above and beyond to make a real difference.

We'd also like to wish the very best of luck to Paul's fellow finalists, Anu Khanna (ActionCOACH) and James Pye (Boots Opticians).

Good luck, Paul – the entire Concept Claim Solutions network is behind you! 👏

29/06/2026

🎉 Congratulations to our very own Paul Cheetham of Concept Claim Solutions (Bolton & Wigan) on being selected as a finalist in the Customer Focus category at the BFA HSBC UK British Franchise Awards 2026! 👏

This is a fantastic and well-deserved achievement, recognising Paul's unwavering commitment to delivering outstanding customer service.

His resilience, hard work, and dedication over the years have been instrumental to his continued success, and we couldn't be prouder of this well-earned recognition.

Please join us in congratulating Paul and wishing him the very best of luck at the awards! 🌟

23/06/2026

I was having a complete nightmare with my insurance company and a friend mentioned Paul at Concept Claim Solutions. From day one, I never looked back, Paul dealt with everything, I had two separate claims making it even more complicated. Paul kept me updated and went over and above all of my expectations. It was a great feeling to know someone was able to take that burden from me and still keeo me fully updated. The work I had done was excellent, I've had flooring, plastering, tiling, plumbing, you name it, each job done by professional tradesmen, decent trustworthy workers, whom I was happy to leave in my home whilst I was at work. If in any doubt at all, speak to Paul at Concept and you will know straight away he's a decent genuine chap who you want in your corner for the best outcome you can get.

I was having a complete nightmare with my insurance company and a friend mentioned Paul at Concept Claim Solutions. From day one, I never looked back, Paul dealt with everything, I had two separate claims making it even more complicated. ★★★★★

02/06/2026

A year ago, we had the privilege of winning the British Claims Awards' Outstanding Service to the Policyholder award. This week, we're proud to return as finalists once again, with the winners being announced on Thursday.

This recognition is a true reflection of the strong partnerships we've formed with property management companies, brokers, contractors, suppliers, and specialised partners. It showcases the collaborative efforts that enable us to deliver exceptional service and support to our customers.

We want to express our heartfelt gratitude for your trust in us and thank you for being such an essential part of our journey.

We are immensely proud to be recognised once more among the best in the industry, standing alongside organisations dedicated to enhancing outcomes for policyholders.

Congratulations and good luck to all our fellow finalists! 🎉

09/04/2026

If you want to better understand how the support of a Loss Assessor can make a difference, learn more here: https://conceptclaimsolutions.co.uk/knowledge-hub/what-is-an-insurance-claims-manager-and-how-do-they-help-copy-copy/

Concept Claim Solutions is a trading name of Concept Building Solutions UK Limited, which is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 989782).

26/03/2026

We cant speak highly enough, about Concept Claim Solutions! The company provided us with a fantastic service! A super quick response, to help us with our under floor leak, issue. They took the headache and stress, away from us, and dealt with our insurance claim, on our behalf. They kept us informed of all correspondence and even met the loss adjuster at our home. I really dont know what we would have done without them. Thanks so much. Don't hesitate to call and see for yourself, you definitely won't regret using their services.

We cant speak highly enough, about Concept Claim Solutions! The company provided us with a fantastic service! A super quick response, to help us with our under floor leak, issue. They took the headache and stress, away from us, and dealt with our insurance claim, on our behalf. ★★★★★

14/03/2026

Can't recommend enough Paul was brilliant throughout took all the stress away from us top bloke

Can't recommend enough Paul was brilliant throughout took all the stress away from us top bloke ★★★★★

07/03/2026

Appointing a loss assessor isn’t just about convenience, it’s about ensuring fairness. When you’re dealing with the aftermath of damage to your home, having an expert on your side can make the claims process smoother, faster and far more effective. We represent you, protect your interests, and help secure the settlement you deserve.

07/03/2026

I had to make a subsidence claim and used Paul to help me navigate it. He was brilliant. He handled everything from initiating the claim, dealing with the insurance company and loss adjusters directly, all while offering limitless support to me during this stressful time. I cannot thank him enough. His customer service is second to none.

I had to make a subsidence claim and used Paul to help me navigate it. He was brilliant. ★★★★★