27/09/2020
2 YEARS WARRANTY
The Guarantee is there to provide your customer with extra peace of mind, making it a great sales tool there to benefit your business, so we want to ensure you are able to make the most of it!
As a Dulux Select Decorator, you should be guaranteeing your workmanship for a minimum of two years and one of the benefits of being a Dulux Select Decorator is that AkzoNobel will additionally underwrite your workmanship guarantee for the same two-year period.
How does the Guarantee benefit me and my customer?
If an AkzoNobel product is at fault, then AkzoNobel will take the appropriate action to rectify the issue. Alternatively, if the fault within a job is workmanship related, then you the member will be responsible for rectifying the issue. However, AkzoNobel and the Dulux Select Decorators team will always endeavour to provide advice and support for you where possible, when dealing with the issue - completing an independent and fair assessment for all parties involved.