11/03/2026
Well it’s certainly not everyday that you receive an e mail like this from a client. But this just shows the company’s and our team’s commitment to compliance for our clients, whilst ensuring that residents receive a first class service!
Well done team Complete 👏
“Please be advised that we had previously engaged a subcontractor at the same time as yourselves with a similar acronym. We have since found them to be unreliable, as they kept either missing appointments, cancelling last minute or simply not turning up to the point we have removed all address from them and redistributed them, To help with access and ensure a positive experience for our tenants and to distinguish your services from the previous provider, I ask that you introduce yourselves using your full company name, Complete Electrical. We think that residents may be hesitant to grant access if they confuse you with the previous contractor. Using your full name will provide clarity, build trust, and help ensure that appointments proceed as scheduled.”
