29/09/2024
Carrier Midea India
As an Architect regularly handling projects that require split AC installations in bulk, I’ve had experience with almost every major brand: Daikin, O General, Hitachi, LG, Bluestar, Mitsubishi and Lloyd. This season, I made the unfortunate decision to use Carrier Midea split AC units for one of my projects, and it has been a major disappointment.
The product fails to deliver on cooling performance, and their after-sales service is abysmal. It has been over two weeks since I raised a complaint, yet my issue remains unresolved. Parts are unavailable, and the service team has been completely unresponsive. They haven’t even replied to my emails. The delay in supplying parts is particularly frustrating because the unit is still under warranty—yet, if it were out of warranty, I’m sure they would have arranged the parts much more easily.
This experience has been incredibly frustrating, and I strongly advise against using Carrier Midea split ACs in your projects. The combination of subpar product quality and terrible service makes it a regrettable choice. Save yourself the hassle and look elsewhere.
ID is 1310846432 and 1310845564
Daikin India Hitachi Cooling & Heating India General Air Conditioner LG Global Blue Star Limited Mitsubishi Electric Architecture and Interior Design Architectural Projects Architecture & Engineering
