07/25/2026
With some recent post on some pages out there I just want to shed some light. We were to do a sprinkler system and sod job for a customer. The system was ordered and took a week to come in. Submitted the DigTess request to mark all utilities, had to call due to a couple companies no response. I had sent a crew out there to cut out the old grass to prepare. The irrigation crew was scheduled for Monday to install and grass to follow. The customer called yesterday evening and I missed the call, called them back 15 minutes later and they requested to cancel and a refund. I processed the refund shortly after that. Apparently she started posting as soon as I missed the call before I called them back. We have hundreds of happy customers with beautiful yards and we take pride in that. We stand behind our products and that goes a long way. There is times when we run into unexpected delays with shipping, weather, waiting on other companies as does any company that performs any kind of work.