01/25/2024
Does your neighbor have power, but you don’t?
Here’s what to check.
Is there damage to the electrical equipment on your home?
If there has been damage to your weatherhead, mast or meter box, SUB can't reconnect power until it has been repaired. If there is damage, your electrician has special privileges to make repairs.
Have you reset your breakers?
The breakers on your electrical panel might need to be re-set. Turn them all the way off and all the way on – even if they already look like they are on. Some may actually be in a middle position.
And if one side of your street has power and another doesn’t, it’s likely that the different areas are on different parts of our system, with one cleared for power, and the other requiring more work.
For resources on our emergency electrician program, how to reset breakers, or how to identify the electric equipment on your home, click here:
https://www.subutil.com/electric/power-problems/during-an-outage/ice-storm-2024-electrical-customer-resources/