As a full-service construction company, we do more than just build great homes. It is our mission to be the most reliable full-service construction company in Southwest Michigan to offer new construction, remodeling, or improvement of single and multi-family homes, for design and installation of kitchens, bathrooms, windows, doors, siding, roofing, additions, garages, luxury swimming pools, a
nd commercial buildings. We believe that if you build it, you should also know how to repair or maintain it, so we provide preventative maintenance and service programs including start-up or winterization of all the appliances, equipment, or fixtures that are a part of your home -- whether indoors or outdoors. And if needed, we provide handyman services for when things break that you or others installed. All construction must take place on a solid foundation. In the same way, in order to achieve excellence in all we do, we have established several Pillars of Excellence(tm) to provide the foundation for the best customer experience before, during, and especially after the project is finished. Excellence in Design & Planning. Only with a complete design, detailed estimate, and full understanding of what is expected can a can a design-build project be successful. We spend a considerable amount of effort communicating with you during the pre-construction process to ensure that we thoroughly understand your expectations, have made an accurate assessment of the existing conditions, and have taken into consideration all the main activities and underlying tasks to develop the scope of work proposal and associated costs. We know that attention to detail is the key to the project going smoothly and achieving what you desire. We work together with you to select all of the grades, textures, colors, and types of materials ahead of time so that we can deliver you a No-Nonsense Price(tm) Estimate and our Gold Seal Budget(tm) Guarantee before the project is scheduled to commence. With our Hassle-Free Design(tm) Guarantee, there is no pressure to complete the project with us. You can choose to do the work yourself, or bring it back later when it is convenient for you to schedule the project -- you have a professional product that is intended to provide a comprehensive design-build estimate so you can feel confident when it comes to selecting the right contractor for the job. Excellence in Craftsmanship. We execute all the construction activities and take care of obtaining all the materials and scheduling to include every little detail of the job. After half a lifetime spent working for some of the finest hotel brands in the US and in traveling to various countries around the world, we have seen the best craftsmanship first hand and know what it takes to achieve it. It is with a discerning eye for detail in procedure and construction methods that we complete our work, with the pride of an artisan as we work in stone, metal, wood, or other materials or supervise the work of other trades to ensure that lines and curves are clean, and the end result is a masterpiece unto itself. When you look close, our quality shows -- and that commitment to excellence is part of what we do every day -- regardless of the size or scale of the project. Excellence in Customer Service. The best compliment anyone can give is a referral, and for many years, it has been friends, family, co-workers, colleagues, and neighbors that have helped establish our reputation as a company you can trust. We pride ourselves on starting and finishing according to schedule; but unforeseen circumstances, unpredictable weather, or other influences sometimes have their say in things. When they do, we will work late, extra days, or add more workers in order to reclaim the schedule and work toward to finish by the original estimated completion date -- you have our word on it. And if there is a problem with our workmanship - whether it is several months or one year after the job is completed - we will take care of it. (See the Limited Workmanship Warranty section of our Contract Agreement for more details.) Our service area encompasses Kalamazoo and all cities West to the Lake Michigan shoreline, North to Muskegon, South to the Indiana border, and East to Ann Arbor, MI to include the counties of Muskegon, Newaygo, Oceana, Montcalm, Gratiot, Ottowa, Kent, Ionia, Clinton, Allegan, Barry, Eaton, Ingham, Van Buren, Kalamazoo, Calhoun, Jackson, Berrien, Cass, St. Joseph, Branch, and Hillsdale. We are licensed Residential Builders, insured, and registered with the Better Business Bureau with an A+ rating. We are members of the National Association of Home Builders (NAHB), the National Kitchen & Bath Association (NKBA), and the National Association of the Remodeling Industry (NARI). We are registered with the Environmental Protection Agency for Lead Paint Removal and Renovation (Renovate Right Program - RRP) for renovation, preparation and painting of homes constructed prior to 1973 that may have used lead-based paint.
