28/08/2023
SAFETY ANNOUNCEMENT
The is a Michaud 100-ampere fuse holder. It’s only found at the point-of-attachment (POA) where your supply line attaches to your home or business.
We’ve detected that the shear bolts (circled) on some of these devices are not properly insulated, and therefore conduct electricity. That could pose a shock hazard to someone who comes in contact (usually an electrical professional, at your POA).
The defect appears isolated to a specific batch of about 2,000 devices, installed over the past 18 months. The supplier is responsible for recall and replacement, and we’re working with them and the regulator to organise that promptly.
In the meantime:
• Please do nothing. The device poses no risk if left alone, and left in place;
• Don’t inspect or check your POA, or engage an electrical contractor to do so;
• Your home is safe. Your electricity supply isn’t affected;
• It’s safe to use your fuse box as normal. The device is not in there (only at your POA);
• Only electrical professionals should be accessing your POA anyway (usually by ladder). But we’re conscious that many people access that area by ladder for gutter clearing, roof painting, etc. Please be mindful and stay at least one metre from your POA;
• TasNetworks has initiated interim hazard alerts, safety directives and control measures to protect employees and contractors.
Your safety is our priority. Once batch-tracing’s completed, the customers at affected addresses will be notified. The replacement program should run seamlessly, with little or no inconvenience to customers.
Thanks for your co-operation. If you have specific concerns, please call TasNetworks on 132 004. There’s more information here:https://www.tasnetworks.com.au/config/getattachment/e92375a2-3eb9-465f-b02a-4fc83d395d22/Defect-Solution-in-Progress.pdf