29/08/2023
Position: Customer Service Representative – Irrigation Shop
Location: Geelong West, 92 Pako St.
Working Hours: Monday to Friday, 8:45am - 3:15pm
Job Description:
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our irrigation shop located in Geelong West on Pako St. The ideal candidate will possess excellent interpersonal skills, strong attention to detail, and the ability to effectively manage customer inquiries and orders. While experience with watering systems is beneficial, it is not mandatory, as we are willing to train the right candidate.
Responsibilities:
Provide exceptional customer service by assisting customers with inquiries, product recommendations, and order placement.
Utilize your interpersonal skills to build positive relationships with customers, ensuring their needs are met effectively.
Process orders accurately and efficiently using our computer systems.
Maintain detailed records of customer interactions and orders for future reference.
Collaborate with team members to ensure smooth order fulfillment and timely delivery.
Assist with inventory management and restocking shelves as needed.
Display a hands-on approach by assisting customers with product demonstrations and troubleshooting.
Show willingness to learn and expand your knowledge, including the possibility of gaining irrigation design skills.
Maintain a clean and organized work environment to enhance the shopping experience for customers.
Qualifications:
Strong communication and interpersonal skills, with a friendly and approachable demeanor.
Basic computer skills for order processing and maintaining records.
Ability to work efficiently in a fast-paced environment and manage multiple tasks.
Attention to detail to accurately process orders and maintain organized records.
Prior experience in customer service or retail is a plus.
Interest in irrigation systems and a willingness to learn about product offerings.
Ability to work collaboratively as part of a team.
Physical ability to perform tasks such as product demonstrations and shelf restocking.
Join our team and contribute to creating a positive customer experience in the irrigation industry. While prior knowledge of watering systems is a bonus, we are excited to welcome individuals who are eager to learn and grow in this role. If you enjoy working with people, have a knack for organization, and are ready to provide exceptional service, we encourage you to apply.
To apply, please send your resume and a brief cover letter outlining your relevant skills and why you're interested in the position to [email protected]