08/26/2026
**A Note to Our Valued Customers**
Timmins Overhead Door is a small, locally operated company with a team of four service technicians. We work hard to accommodate everyone as quickly as possible; however, there are times when our service schedule is booked several weeks in advance.
We prioritize service calls based on urgency. Emergency services, hospitals, and other critical facilities are given first priority, followed by calls based on the severity of the issue and our existing schedule.
We understand that waiting for service can be frustrating, and we truly appreciate your patience. Please keep in mind that repeated calls or emails will not move a service call ahead of customers with more urgent needs or those already scheduled.
With a small team, there are only so many service calls we can safely and properly complete in a day. Sometimes that means non-emergency repairs may take a few weeks to get to. We promise—we haven't forgotten about you!
And on a lighter note… if you happen to know any experienced overhead door technicians looking for a job, please send them our way! We'd be more than happy to add a few more hands to help shorten those wait times. 😉
We appreciate your patience, understanding, and continued support of our small local business.
Thank you,
The Timmins Overhead Door Team
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