WellSwept Chimneys

07/08/2025

TECHNICAL DIFFICULTIES

Thank you to one of our amazing customers for letting us know that our contact form on our website is not working properly.

>> We genuinely appreciate when we receive that follow-up nudge, "Hey, I reached out last week through your website and I haven't heard from you."

As many of you know, we do our best to respond to every inquiry - we PREFER email, to save the sanity of our customers and their ear drums, but we will phone when needed.

This morning we got a follow up "Are you still in business?"

And that prompted a DIG IN,

It appears our contact us portions of the website have been holding onto your emails instead of forwarding them to me. An "in limbo" situation as an update on the website was needed.

Because of the quick follow up, and "we would like to do business with you", we are now able to address the update.

We sincerely apologize if we haven't responded to your requests for sweeps in the last little bit, apparently, if you didn't email me directly, it has gone into the "waiting to update" cue and we are feverishly working to get that resolved.

Thank you for your patience and understanding.

Isn't the world of technology just so fun?

- Sincerely, this frazzled not a tech wizard,

Cassandra

04/18/2025

02/10/2025

We did it!

This little dude is an inspiration and the definition of resilience.

Surgery was a massive success and he is already itching to get out of bed and move about.

Thank you all for your support and prayers.

As a reminder - we are on VERY LIMITED hours as Cody is in Toronto during recovery and rehabilitation and I hold down the fort with the original five.

We thank you, from the bottom of our hearts, for your understanding.

We will be back in full force the first week of April.

To all of our amazing customers and community, keep an eye on your inbox as we share what this surgery means for the little man and how you can stay connected through our short closure.

Again, thank you.

Just two years with our family and he’s in a completely different position, here’s to the *literal* next step 🦶

10/23/2024

You may be thinking, "My goodness Cassandra, you are spamming us!"

BUT, I wanted to share where we are at with this incredible little man.

I will be creating an event page to support the journey to SDR surgery, the progress with physio and just his journey thus far and will stop "spamming" our work page.

I just know that this community has been such a blessing to our family and wanted to share a glimpse into our life for a moment.

This video is on 25x speed so that all of a 30 minute at home session can fit in under a minute.

10/23/2024

We wanted to give our community an advance heads up that we will be significantly reducing operations in the new year (for a season).

Our son will be undergoing life changing surgery to give him more freedom and strength, range of motion and independence, as he lives with cerebral palsy (something called SDR surgery).

This will require our family to make adjustments to allow for one parent to live full time with Christopher at Holland Bloorview for three months, following his surgery and stay at Sick Kids.

We are asking that customers who routinely book in the winter months reach out (I will be emailing as well) and get booked in for January, otherwise we ask for patience as we drastically reduce working days February through May.

We thank you in advance for your consideration and support.

-The Wells Family

10/22/2024

Well Hello WellSwept Community,

It has been forever and a day but I figured we would share a smile and celebrate.

It is with our utmost pleasure that we share our adoption is finalized!
.. a few months ago actually but you all know this is the thick of busy season so I'm trying to keep my head above water (thank you all for your patience) ...

With that said, please keep your eyes peeled as this winter is promising to be a BIG time for our young man as we plan for a life changing surgery.

We know we serve the absolute BEST community around and we are confident that the disruptions in the new year (through the winter months) will be received with grace, support, and understanding.

As we find ourselves better prepared for the challenges ahead we will share more information for those who might be interested in supporting the journey.

For now we say thank you.

Thank you for everyones encouragement throughout the adoption journey! This dude is home and is thriving.

03/21/2024

Want to know the BEST way to clean your glass?

AND it's chemical free?!?

And ACTUALLY - like literally - FREE!!!

A little soot and water.

You can get your glass crystal clear with a little soot and water. No harsh chemicals, no fancy tools, nothing more than what you have on hand.

03/20/2024

Let's get talking!

How do you stack your wood for the season?

We have built a couple of make shift wood sheds in our time (and when I say "we" I mean me ... I have done the DIY disaster wood sheds with pallets, with lean to's and with little to no instruction ... all to my husbands dismay) and so let's chat!

How do you store your wood?

03/19/2024

Thinking about heating with wood this year?

Now is the perfect time to get booked in for a FREE estimate.

Find out what stove would be right for your space, get a quote on installation, and take one more step toward self sufficiency this season.

Email [email protected] to get booked in for your estimate.

03/18/2024

There are just some things that we are not equipped to do.

Hey, we will be the first to let you know when something is outside of our wheel house and live animal extraction is one of those things.

For a couple of reasons.

We are not trappers or exterminators, we do not carry cages and leather gloves to successfully remove animals from your chimney.

We are going to do what you would do, we will open the stove and hope that the animal makes its way to an open door ...

If you believe that you have a furry LIVE friend in your chimney your best course of action is to open the doors and let it out, or call an exterminator.

AFTER the little friend is out of your flue, you can give us a call and we can take a peek to ensure there is no nesting material or damage before you light your next fire.

03/15/2024

Time to take stock of your wood!

Heating with wood is a great way to stay warm during the winter months, not only is it beautiful and cozy, it is a TREMENDOUS cost savings (I'm talking HUNDREDS a month in fuel and electricity).

Now is a great time to take stock of how much wood you used in the last season, organize what you have left, and prepare to purchase new wood for your upcoming year.

Purchasing wood in the spring gives you time to allow for adequate seasoning and helps you to avoid the rush and backlog of demand in the fall.