MCS - Marine Claims Service

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MCS - Marine Claims Service

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From the very first moment, our team is by your side.

From detailed survey reports to full-scale claims management - whether it’s a minor incident or the aftermath of a major catastrophe, MCS provides the expertise and coordination needed worldwide.

14/09/2026

The final kilometres demanded just as much precision as the recovery itself.

With standard roads no longer sufficient, the team adapted the route, moved across field tracks and created the necessary clearance along the way. Overhanging branches were cut back during the night so the transport could continue safely and without unnecessary delay.

What made this operation successful was not one single step, but the coordination of all of them: technical planning, logistics, authorities, equipment and fast decisions on site.

Within 48 hours, MCS had turned an exceptional situation into a controlled and successful recovery.

Complex conditions. Clear decisions. MCS delivers.

10/09/2026

Now a 17-metre-long, 5.5-metre-wide and approximately 30-tonne vessel had to leave Flügger Strand and reach a secure facility on Fehmarn.

And there was no conventional route waiting for it.

After the yacht had been positioned and secured on the specialist transporter, the convoy left the temporary recovery site and moved through the campsite.

By then, daylight was disappearing.

The operation continued.

For a transport of this scale, every section of the route matters.
Vehicle width, vessel overhang, turning radius, road width, surrounding structures and available clearance all have to be considered continuously.

On several sections, the existing roads were simply too small for the combination.

The solution: adapt the route.

Where necessary, the transport had to move across fields in order to bypass sections that could not safely accommodate the vessel.

And the further the convoy moved, the tighter it got.

The next obstacle was already waiting.

07/09/2026

After the site had been prepared, the vessel dewatered and the recovery system positioned, the most critical phase of the operation could begin.

The lift.

Recovering a yacht of this size is not simply a matter of attaching a crane and pulling.

The lifting arrangement has to distribute the load as evenly as possible around the hull. Heavy-duty slings and spreader beams help control sling angles and reduce concentrated loads during the lift.

At the same time, crane position, ground stability, vessel balance and the geometry of the lifting system all have to be considered together.

Once tension was applied, the yacht was gradually lifted clear of the water.

This moment also exposed the complete underwater section of the vessel, including propulsion and appendages, making precise control even more important during the transfer.

The yacht was then moved from the shoreline towards the waiting transporter. Guide lines were used by the ground crew to control unwanted rotation and help position the vessel accurately.

A 30-tonne yacht suspended from a crane leaves very little room for correction.

Planning, communication and controlled movements are essential from the first centimetre of lift until the vessel is safely supported again.

Once aligned above the transporter, the yacht was carefully lowered into position and secured for the next phase of the operation.

From marine casualty response to heavy lifting and transport logistics:

MCS IN CONTROL.

31/08/2026

Once MCS had assessed the situation on site, the next challenge became immediately clear: the yacht could not simply be lifted from where it lay.

Before any recovery could take place, the entire operation first had to be made technically possible.

There was no standard access route for heavy equipment at Flügger Strand. In order to reach the casualty safely, a temporary road was created across the beach. In addition, a provisional working area extending into the water was formed and reinforced with steel plates to provide a stable base for the upcoming recovery operation.

At the same time, MCS coordinated with the relevant authorities, aligned all involved parties and developed the recovery plan. This included the technical sequence of the lift, the site logistics, the required equipment, the access concept and the heavy transport route that would follow after the salvage.

Only after approvals had been secured and the site conditions had been prepared could the next phase begin: mobilising the crane, positioning the transporter and preparing the yacht for the lift.

This was not yet the recovery itself.

This was the work that made the recovery possible.

28/08/2026

After a massive water ingress, the owner of a 17-metre Beneteau Swift Trawler deliberately brought the vessel aground at Flügger Strand. The yacht’s onboard bilge pumps were no longer able to keep up with the incoming water.

The vessel measured 5.5 metres in width and weighed approximately 30 tonnes.

On Monday morning, MCS was commissioned by the insurer. Our team was immediately on site and took over the coordination of the operation.

Authorities, contractors, the owner and the local campsite operator were brought together. The technical situation was assessed, a recovery plan was developed and the necessary approval was secured.

These images show the beginning of the operation: personnel, heavy machinery and technical equipment being positioned at the shoreline.

But before a 30-tonne yacht could be lifted from the water, another major challenge had to be solved.

There was no suitable access route.

Fehmarn MaritimeOperations

28/07/2026

On 13 July 2026, a 19-metre, approximately 50-tonne motor yacht ran aground on the Lieps shoal in Wismar Bay and suffered water ingress. The DGzRS safely brought four people and a dog ashore.

With everyone safe, MCS took over the salvage phase.

The operation began with an on-site assessment of the yacht’s position, condition, and the risks surrounding the salvage. Once the safest approach had been defined, the vessel was secured and a containment boom was positioned around the hull.

Due to the highly sensitive habitat, the entire operation was carried out in close coordination with the relevant authorities and the water police. The surrounding nature reserve is home to one of the region’s largest mixed colonies of grey seals and harbour seals.

While the technical solution remained essential, environmental protection was a priority throughout the operation. Working with powerful equipment such as a specialist tug in a protected marine environment required careful planning, controlled movements, and continuous consideration of the surrounding ecosystem.

The next step required more than pulling power alone.

A specialist tug was brought to the scene, the towlines were carefully set, and all teams were coordinated for a controlled salvage. The yacht was freed from the shoal and taken safely under tow as the operation continued into the evening.

Twelve hours after MCS set out, the vessel was safely back alongside at the pier.

Successful marine salvage is built on assessment, preparation, coordination, and using the right equipment at the right moment. Even during complex maritime casualties, protecting the marine environment remains a priority.

From grounded to safely alongside.
12 hours. One coordinated operation. Problem solved.

Grounding BalticSea WismarBay TowingOperation EmergencyResponse ClaimsManagement MaritimeOperations MarineSurvey MarineProtection EnvironmentalProtection Yachting

03/04/2026

Happy Easter from MCS.

Wishing all boat owners a great and safe start to the season.

Calm waters. Clear skies. The perfect beginning.

If the start doesn’t go as planned, we’re here when it matters.
24/7. Even during the Easter holidays.

12/03/2026

At the H2O Pleasure Boat Insurance Forum, our colleague Felix Bussmann (MCS Spain) shared insights on testing, technology and the future of marine claims.

From advanced inspection methods to real-world survey work in shipyards — discussions like these help push the industry forward.

Proud to support the forum as a sponsor and to contribute to the conversation shaping the future of marine insurance and claims.

05/03/2026

The worst-case scenario no one likes to talk about - but everyone should know: water ingress.

In the latest episode of , we discuss what truly matters in those moments: staying calm, acting with structure, and having a clear emergency plan.

Because sometimes, preparation is the most important lifeline.

In this episode, we talk about:

- the most common causes of water ingress
- what a solid emergency plan really looks like
- step by step: what to do when water starts coming in
- how to prepare both crew and vessel for an emergency
- Kai’s personal stories – from being stuck in the mudflats to hitting a rock in Denmark

An episode every sailor should listen to at least once.

03/03/2026

Wuppertal | Technical Training & Innovation

Our team recently took part in a specialist conference focused on the latest developments in non-destructive testing and inspection.

With AI increasingly supporting modern measurement and testing processes, we continue to invest in knowledge, innovation, and hands-on experience with advanced inspection technologies.

Together with our partner Karl Deutsch, co-organizer of the event, we had the opportunity to explore newly developed instruments in practice and engage in valuable professional exchange.

Staying close to the latest technical progress helps us ensure precise assessments and strong expertise in an evolving marine environment.

Adresse

Gasstraße 18/Haus 4
Hamburg
22761

Website

https://www.marine-claims.com/de-de/

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