08/10/2025
⚠️ IMPORTANT CUSTOMER NOTICE – TUCSON PUMP SAFETY CHECK ⚠️
Tucson Pumps has issued a product safety notice affecting certain RS circulation pumps installed in homes and businesses across Northern Ireland and the Republic of Ireland.
Affected models:
RS25/5EAQ
RS25/6EAQ
RS25/6EAQ 130SS
RS25/8EAQ
If your pump’s serial number begins with 2017, 2018, 2019, 2020 or with the letters A, B, C, D, E, F, it may be included in this notice.
(When entering the serial number online, do not include “S/N”.)
🔍 Check your pump here:
👉 https://tucsonpumps.com/serial-number-checking-tool
If the tool confirms your pump is affected, follow the instructions provided to arrange a replacement or further inspection. If your pump is not affected, no action is required.