22/05/2026
๐ BMG Patients โ We want to hear about your appointment experience with us, the good or the bad! ๐
Have you received a text asking about for your feedback about your last appointment at BMG? ๐ฑ๐ฌ
This is part of the NHS Friends and Family Test (FFT) โ a quick and anonymous way to tell us how weโre doing! ๐
The FFT is an NHS requirement for all surgeries, that helps us understand:
โ
What weโre doing well at your appointment๐
๐ก Or where we need to improve
Your feedback really matters โ whether itโs good or bad, it helps us make things better for everyone ๐ฉต
We now have a dedicated Patient Engagement Team ๐ค add in your contact details to your feedback, it can help us with any investigations . Please don't leave your name and contact details on this page (we don't want all our followers to contact you).
๐๏ธ Here are our April results: a big thankyou to the 2099 patients who replied to their FFT text and 91% said you thought the service you received at your last appointment, was positive!๐
Once again, thank you to everyone whoโs taken a minute to share their thoughts โ your feedback truly makes a difference! ๐ฌ๐