14/03/2022
Hey ladies and gents, it's Sarah. I wanted to put up a quick post as Jason started back for the season last week. Jason and I understand that everyone is having to tighten their belts this year but because of fuel increases, cost of living increases etc we have had to put our prices up a little this year (the last time we tried to increase slightly was over 8 years ago!). We have kept it as low as we possibly can at £2 (some small gardens have only been increased by £1) and have had some customers accept it but some have been quite funny with me about it. Jason has always prided himself on being reliable and regular for all of his clients and always does the best he can possibly do. He happily gives up big chunks of his weekend to do quotes and to collect payments from customers and has missed out on nearly all of the kids special occasions at school over the years because work comes first for him as he has so many people that worry if he doesn't turn up at his usual time.
It is really devastating to see him sitting worrying because he is losing customers (some that he has had for over 17 years) over a small increase as I know how much time and emotion he invests in each of them. As I said, some people are being quite shirty about it too but we have no choice, we still have to pay all of the business expenses, wages and other costs plus run a house and bring up 3 children so we need to make a little profit. Making the calls to tell everyone has been awful this year but what made it worse is how some people spoke to me. All I ask is that everyone tries to understand that small, independent businesses are really hurting so please be kind and remember that they are not doing it to increase their profit margins we are all just trying to survive