M B E - M Bird Electrics

21/12/2024

Wishing all my customers a Merry Christmas and a Happy New Year

See you all again after the 7th January, enjoy the festive period

24/11/2024

18/09/2024

For a long time I felt a failure at lots of things.

I beat myself up because I didn’t make it to every sports day, I was often working in the evenings, I sometimes forgot parents evening and (honestly, shoot me now!) I didn’t religiously give my kids a bath every night 🥺🫣 - according to the mums groups I was part of - MASSIVE failure.

I got divorced and I blamed myself for ‘being a failure’ .

My business had plateaud- for reasons some out of my control, some in my control… FAILURE!

I had a choice.

Wallow- allowing myself to believe I was a failure.

Or step back.

Review, reflect, reassess and develop a strategy.

A strategy that covered both my personal and my professional life.

A strategy that meant I could buy myself time to spend with my family, move my business from surviving to really thriving and move on from my divorce.

So, what did I do?

Restructured my business so I was not the person everyone came to all of the time.
Implemented new working practices for my team so everyone knew what their role was, what was expected of them, when it was expected and how they could achieve it.
Reassessed the offering we had as a business, tightened up areas of inefficiency, upskilled employees who were underperforming and set specific and measurable ways to monitor our service levels (both internal and external) moving forwards.

I started with the people, I fundamentally believe that a successful business starts with the people in it. We worked together. We identified skills gaps, and we filled them, through internal upskilling and external recruitment.
I matched the people to the role (not the other way round) and I coached them to take accountability for their responsibilities.
I created a SMT and I handed over the day to day running to them.

I worked through every aspect of my business; reviewed it, tweaked it where necessary, and aligned it to my strategic plan.

I DID NOT FAIL 👏🏽

In fact, the opposite happened.

My business flew. My team were motivated, engaged and happy. I could step back.

I gave talks about how I turned my business around.

I got to spend time with my family.

I went to sports day and I rarely missed a parents evening. I’ll be honest though- my children still didn’t have a bath every night ☺️

My life was Calm, not Chaotic.

Sounds good? Drop me a DM to talk about how I can help you do the same 🚀✨

14/01/2024

20/12/2023

I would like to wish you all a very Merry Christmas and a Happy, Healthy and Prosperous New Year.

Thank you for your custom and support. Looking forward to working together again next year.

Cheers Mark 🍻

16/11/2023

If your looking at refreshing or replacing your bathroom, contact these guys, brilliant team

https://www.facebook.com/profile.php?id=61552497188317

Just Add Water is a family owned bathroom product supply service based in Cheshire. We are able to supply surrounding areas.
we can work alonside you and your fitter (or our own) to provide everything you need to achieve the bathroom suited to you.

17/12/2022

Merry Christmas and a Happy New year to all. Thank you for all your business during 2022...🍻 🥂 cheers to a busier 2023!

25/07/2022

09/06/2022

25/05/2022

Today’s a special day for us as we’re launching our new and improved website 🎉. Special shout out to Creatif Digital for working their magic by helping putting it all together.

With the shiny new website, one thing that hasn't changed is our commitment to being your local plumbing and boiler expert, so if you’re boiler or heating system is need of a service, repair or even replacement, we’re here for you!