21/03/2026
⚠️ WARNING TO ALL SELF-EMPLOYED TRADESPEOPLE ⚠️
Please think twice before signing up with Yell.
A year and a half ago, I signed a contract with them after being promised:
• Plenty of job leads
• Great opportunities
• A professional website
The reality? I’m paying £478 a month until September 2026… and I haven’t received a single genuine lead.
Not one.
My website is poor quality, despite me uploading over 100 real photos — yet they’ve used AI-generated images instead. Completely unprofessional.
The only “leads” I get are spam emails from overseas companies trying to sell me website fixes or Google Ads.
Every time I call them, they go through stats and tweak 1 or 2 minor things just to make it look like they’re doing something. Meanwhile, I’ll be nearly £9,560 down by the end of this contract with nothing to show for it.
I feel completely mis-sold.
I’ve tried multiple times to get out of the contract, but there’s no way out. I’m now relying on word of mouth and social media just to keep my business going while still paying for this.
I’ve even spoken to someone who used to work there, who said a lot of the website work is outsourced overseas with very little care put into it.
This has been a brutal experience, and I wouldn’t want anyone else starting or growing a business to go through the same thing.
👉 Please be careful who you trust with your advertising.
👉 Learn from my mistake.
Good luck to everyone out there trying to build their business — just please avoid Yell
