17/06/2025
Have you received a message about your solar warranty? Here’s what you need to know.
We’ve been made aware that some people are receiving texts, emails, or phone calls falsely claiming to be from MCS.
MCS is the certification body that sets and maintains high standards across the solar industry.
These messages may claim that your solar warranty has expired and offer to renew it, often by trying to sell you a maintenance or warranty package. They might look or sound official, but they are not legitimate and are not from MCS or any trusted installer.
At AES Solar, protecting our customers and our wider community is important to us. That’s why we’re raising awareness of this issue and supporting MCS in spreading the word.
🔎 What to watch out for:
🟥 Messages claiming your solar warranty has expired
🟥 Unsolicited Contact from "MCS" offering paid services
🟥 A sense of urgency or pressure to act quickly
👍 What to do
✅ Don’t respond to the message
✅ Don’t share any personal info or payment details
✅ Forward spam texts to 7726
If you’re ever unsure about communication relating to your solar system, please contact our team directly. It’s always best to double-check.
We’re here if you need us.
– The AES Solar Team
We have been made aware of several cases of scams that are potentially putting consumers at risk.
We ask you to be vigilant following reports of scaremongering by providing false, misleading information and fraudulent text messages and emails imitating our brand.
Please note:
-The only official MCS website is www.mcscertified.com
-MCS does not send unsolicited texts or calls regarding warranty expiration.
-Any suspicious contact should be verified through official channels.
If you receive any suspicious messages or calls claiming to be from MCS, please do not engage. Instead, verify the communication by visiting our website or contact our MCS Customer Support Helpdesk directly on 0333 103 8130.
Help protect others - please reshare this post to raise awareness and stop the spread of these scams.
Find out more👉https://bit.ly/3Zyz1QK