08/01/2026
It's that time of year again
Well it would appear winter is upon us!!!
If your boiler has stopped working it maybe that your condensate pipe is frozen. The boiler may be showing an error code or making gurgling noises.
Check in the manufacturers instructions to see what the error code indicates. If it states flame loss or blocked condensate it stands a chance that it's frozen.
Look outside for a plastic pipe that comes from near the boilers location to a drain, this may be black, white or grey. I would recommend pouring warm water over the pipe to thaw it out. Once the ice has melted the boiler should work, it may need resetting, refer to the manufacturers instructions.
If you don't have them they can be found by googling the make and model of your boiler.
A long term solution to prevent this happening again would be to fit external pipe lagging to your condensate pipe. Keeping it cosy and warm just like you should be!!
Image not my own