PHS Solutions

PHS Solutions Welcome to PHS.

We’re the experts in delivering UK-wide heating, plumbing, renewables and insulation services for utility, new build, manufacturer, social housing and insurance customers.

We’re excited to welcome five new senior leaders to the PHS Solutions Executive Team 🎉Lisa Coverdale, Kirsty Tweddell, J...
20/11/2025

We’re excited to welcome five new senior leaders to the PHS Solutions Executive Team 🎉

Lisa Coverdale, Kirsty Tweddell, Joe Logan, Adam Holdsworth and Louis Carr bring exceptional expertise across customer experience, sustainability, operations, contracts and commercial management 🔧🌱📊

This marks a major step forward in our growth strategy as we continue delivering high-quality construction, regeneration and decarbonisation projects across the UK.

https://www.phshomesolutions.co.uk/news/phs-solutions-makes-five-senior-appointments-to-executive-team/

Mock Interview Day at Dene Academy, Peterlee 👏 Yesterday we had the pleasure of taking part in mock interviews with Year...
07/11/2025

Mock Interview Day at Dene Academy, Peterlee 👏

Yesterday we had the pleasure of taking part in mock interviews with Year 10 students at Dene Academy, a fantastic opportunity to give them a real taste of what an interview is like, help them practise answering questions, and share some valuable tips on preparation and confidence.

A great chance to promote careers in construction and spark some insightful conversations about the many exciting career pathways available to them 🏠

Spooky Season Meets Community Kindness 🎃Offering a helping hand was top priority for PHS Solutions Site Manager Aiden gr...
31/10/2025

Spooky Season Meets Community Kindness 🎃

Offering a helping hand was top priority for PHS Solutions Site Manager Aiden graham this week, who took time out of his busy day to support a resident with their Halloween preparations.

Aiden’s gesture was a great example of the kindness and community spirit we love to see, especially during the festive season!

Happy Halloween!!!

We're delighted to announce our very first winner of the monthly raffle draw on the Gentoo Group Gentogether Internal Wo...
27/10/2025

We're delighted to announce our very first winner of the monthly raffle draw on the Gentoo Group Gentogether Internal Workstream 👏

Congratulations to a very lucky resident who was absolutely delighted with his surprise gift!

The lucky resident was absolutely thrilled to receive his Ringtons hamper, telling us he’s “never won anything in his life.” His bathroom works are currently in progress, and it was such a pleasure to surprise him with this little treat 😊

Awaab’s Law comes into force on 27 October 2025, requiring social landlords to investigate and fix damp and mould prompt...
24/10/2025

Awaab’s Law comes into force on 27 October 2025, requiring social landlords to investigate and fix damp and mould promptly 💙

Emergency hazards must be addressed within 24 hours, and significant issues within ten working days, or alternative accommodation must be provided.

At PHS Solutions, we’re supporting landlords and housing providers to meet these new requirements, helping ensure every tenant lives in a safe, healthy environment 🏠

is a reminder that prevention and early intervention are key to creating healthier homes.At PHS Home Solutions, we pro...
22/10/2025

is a reminder that prevention and early intervention are key to creating healthier homes.

At PHS Home Solutions, we provide a comprehensive Damp & Mould service, including:

✅ Referral & triage

✅ Survey & assessment by accredited CSRT/CSSW surveyors

✅ Remedial works with 10-year insurance-backed guarantees

✅ Aftercare & post-treatment checks

Our ‘Retrofit Plus’ model can address damp and mould as a standalone service or integrate seamlessly with wider retrofit, refurbishment, heating, or environmental projects.

To discuss your project requirements, please contact Kirsty at [email protected] 📩

This Damp and Mould Action Week, we’re highlighting the importance of training our frontline team🏠 Our Customer Experien...
21/10/2025

This Damp and Mould Action Week, we’re highlighting the importance of training our frontline team🏠

Our Customer Experience Advisor, Michelle, is completing a specialist course with the Damp and Mould Academy, equipping her to spot potential issues during home visits.

Early detection helps prevent minor problems from becoming serious hazards, ensuring residents live in warm, safe, and healthy homes 💚

Customer Services Week has come to a close!!A huge thank you to our incredible team for their continued dedication to pr...
13/10/2025

Customer Services Week has come to a close!!

A huge thank you to our incredible team for their continued dedication to providing outstanding customer care every day, it doesn't go unnoticed👏

Special shoutout to Lisa Coverdale for organising such a great week, and congratulations to all PHS team members who received certificates in recognition of their amazing service! 💐

For World Mental Health Day, we’re proud to be working with Gentoo to spread a little positivity in our community 💚Today...
10/10/2025

For World Mental Health Day, we’re proud to be working with Gentoo to spread a little positivity in our community 💚

Today, we dropped off 200 postcards at Hetton School, where pupils will write uplifting messages and kind words. These postcards will then be shared across the local community! A small reminder that a few positive words can make a big difference 🌍

National Customer Service Week continues... We want to ensure our services are inclusive and accessible to everyone. We’...
10/10/2025

National Customer Service Week continues...

We want to ensure our services are inclusive and accessible to everyone. We’re proud to offer a wide range of support options, tailored to the individual.

Special mention to Julie Milne for leading today’s fantastic BSL Taster Session! 👏

We asked our Director, Mark Kearney, what customer service means to PHS Solutions and why it’s so important. Here’s what...
09/10/2025

We asked our Director, Mark Kearney, what customer service means to PHS Solutions and why it’s so important. Here’s what he had to say 👇

“We believe that exceptional customer service is the heartbeat of our organisation.

It’s fully integrated into our organisational DNA as a key business value, helping us deliver great experiences and lasting relationships with our customers.”

On Day 2 of Customer Service Week, our fantastic team headed out into the community to deliver engaging Health & Safety ...
08/10/2025

On Day 2 of Customer Service Week, our fantastic team headed out into the community to deliver engaging Health & Safety presentations in local schools 🌟

In partnership with our Clients, we’re proud to make a positive impact that extends beyond our sites, we love connecting with residents and schools to build a stronger community together 💚

Address

The Venter Building, 3 Mandarin Road
Houghton Le Spring
DH45RA

Telephone

+44800737247

Website

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