360 Home Security

14/06/2026

🚨 CCTV Fault Finding Call-Out – Restaurant Business 🚨

This morning, I attended a local restaurant after the owner reported that they could no longer view their CCTV system remotely on their mobile phone app.

Upon arrival, I carried out a full CCTV diagnostic and fault-finding inspection. One of the first things I noticed was that the cabling and general cable management around the router and CCTV equipment wasn't ideal.

Whilst poor cable management doesn't always cause faults, it can certainly make diagnosing issues more difficult and increase the likelihood of future problems.

After testing the system, I quickly identified the fault.

The RJ45 network connector had become damaged and the cable had twisted, causing the internal conductors to pull away from the connection point.

This meant the CCTV recorder was no longer communicating correctly with the network.

To rectify the issue, I removed the damaged connector, cut back the cable, fitted a new RJ45 connection and then tested the cable using a network tester to ensure all pairs were operating correctly.

Once satisfied with the cable test results, I reconfigured the CCTV recorder, checked the network settings and restored the remote viewing service.

A short while later, the customer's CCTV system was back online and fully accessible from their mobile phone.

Fortunately, in this instance, the fault was localised to the connector itself.

Had the cable been damaged further along the route, additional works may have been required to replace part or all of the cable run.

Thankfully, a thorough diagnostic process allowed me to identify and rectify the fault quickly, saving the customer both time and expense.

During my visit, I also provided recommendations on:

✅ Improving cable management
✅ DVR housekeeping and ventilation
✅ Network reliability
✅ Routine servicing and maintenance
✅ Maximising CCTV performance and lifespan

Many business owners don't realise that a small fault such as a damaged network connector can completely prevent remote viewing and potentially affect the operation of the CCTV system itself.

This is exactly why regular servicing and maintenance are so important.

For businesses selling age-restricted products such as alcohol, to***co products and vapes, CCTV systems often play an important role in security, incident investigation and licence compliance.

Whilst licensing requirements vary between local authorities, businesses should always ensure that any CCTV system they rely upon is functioning correctly, recording properly and capable of providing footage when required.

Trading Standards and Licensing Officers may review:

• CCTV footage where available
• Challenge 25 procedures
• Refusal logs
• Staff training records
• Incident records
• Compliance with licence conditions

When incidents occur, a working CCTV system can be invaluable in protecting both the business and its staff.

Remember, installing CCTV is only part of the job.

The real value comes from regular servicing, maintenance and ensuring the system is working correctly when you need it most.

CCTV Diagnostics & Fault Finding

CCTV Service & Maintenance

Remote Viewing Issues

Network & Wi-Fi Troubleshooting

Commercial & Residential Security Solutions

360 Home Security

Secure | Protect | Monitor

📞 07415 88 1919
☎️ 0203 189 1312
📧 [email protected]

✅ Fully Insured
✅ ICO Registered
✅ Dahua Registered Installer
✅ Technomate & Puretech Approved Installer

Because security isn't just about installation...

It's about making sure your system works when you need it most.

14/06/2026

🚨 "The front door won't lock... but can you spot the fault before the engineer does?" 👀🔧⚡

12/06/2026

⚽ Football season is here... Is your home defence ready?

Protect your home or business with our 2 Camera 3K CCTV Package from just £549 supplied & installed*.

✅ Colour Night Vision
✅ Mobile Phone Viewing
✅ Built-In Audio Recording
✅ Human & Vehicle Detection

📞 Call Raj today on 07415 881919

360 Home Security – Secure | Protect | Monitor

*Price based on a standard installation and site survey. Additional requirements may affect final pricing.

11/06/2026

11/06/2026

Looking to protect your home or small business?

Our 2 Camera 3K CCTV Package is now available from just £549 supplied & installed*.

✅ Colour Night Vision
✅ Mobile Phone Viewing
✅ Built-In Audio Recording
✅ Smart Human & Vehicle Detection

Professional installation by 360 Home Security.

📞 07415 881919

*Price based on a standard installation and site survey. Additional requirements may affect final pricing.

09/06/2026

One of the questions I'm asked quite regularly is:

"Raj, what's the best security system for my home or business?"

The truth is, there isn't one single answer.

Every property is different, every customer's requirements are different, and every budget is different.

To help people better understand the options available, I've put together this simple comparison guide showing some of the types of security products commonly available today.

The examples shown include smart video doorbells, spotlight cameras, floodlight cameras, CCTV systems and alarm systems. Each type of product has its own advantages and limitations depending on what you're looking to achieve.

Some customers choose to purchase smart security products directly from manufacturers, online retailers or electrical stores, particularly when special offers or seasonal promotions are available. Others prefer a professionally supplied and installed CCTV or alarm system.

At 360 Home Security, we regularly install CCTV systems, alarm systems and a range of smart security products to suit different properties and budgets.

This guide is not intended to recommend one brand, manufacturer or product over another. It is simply designed to help explain the differences between the various security solutions available and how they may be used as part of an overall security setup.

If you're unsure which option may be suitable for your property, feel free to leave a comment or send me a message and I'll do my best to help.

As always, I would encourage customers to carry out their own research and review manufacturer information before making any purchasing decision.

I hope this guide helps.

Raj Hirani

360 Home Security

Secure | Protect | Monitor

📞 0203 189 1312

📱 WhatsApp 07415 881919

East London & Greater London

08/06/2026

🔔 Ring Doorbell Relocation & Reinstallation Completed Today 🔔

This morning we visited a returning customer in Ilford who recently moved home and wanted to take their existing Ring battery-operated doorbell with them. We originally installed the Ring Doorbell at their previous property, so we were delighted to help get it set up again at their new home.

Upon arrival, we assessed the uPVC door frame and discussed the most suitable mounting position with the customer. Although there were existing fixing holes from a previous installation, they weren't in the correct location to achieve the viewing angle and coverage required. To provide the best field of view, the Ring Doorbell needed to be mounted slightly higher and in a different position.

Due to the property's raised entrance and step configuration, installing the doorbell lower down would have resulted in reduced coverage and an ineffective viewing angle. The chosen location provides a much better view of visitors approaching the property.

The Ring Doorbell was securely mounted, and the existing bell wiring was correctly connected using the appropriate terminal screws rather than simply twisting wires together. This helps ensure a safe, reliable connection and reduces the risk of future faults caused by loose wiring or accidental short circuits.

As part of the installation, we also cleaned the surrounding uPVC frame, removing old adhesive residue, marks and surface contamination to improve the appearance of the installation area. The customer was pleased with the finished result.

Following installation, we tested the Ring Doorbell, verified all functions were operating correctly, connected and tested the indoor chime, and demonstrated the system to the customer before leaving site.

The only cosmetic item remaining is the filling of two small redundant fixing holes from a previous mounting position. The customer has been advised that these can be neatly filled using a suitable white exterior-grade sealant, and we are happy to assist with this during a future visit if required.

Another neat installation completed, another satisfied customer, and another example of taking the time to do the job properly rather than simply taking the quickest route.

✅ Ring Doorbell Reinstalled

✅ Existing Wiring Connected Correctly

✅ Door Chime Tested

✅ Installation Area Cleaned

✅ System Fully Tested

✅ Customer Demonstration Completed

📍 Ilford, Essex

📞 07415 881919

360 Home Security

Secure | Protect | Monitor

08/06/2026

🏡 Your Home Is Probably The Biggest Investment You'll Ever Make.

So why leave it unprotected?

For just £699, we'll supply and install a professional 2-Camera IP CCTV System with mobile app access and full colour day & night vision.

✔ Supplied & Installed
✔ Mobile App Setup Included
✔ East London & Greater London Coverage

📱 WhatsApp 07415 881919
☎️ 0203 189 1312

360 Home Security

Secure | Protect | Monitor

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07/06/2026

🚨 CCTV Takeover – Westminster, London 🚨

After completing an alarm system visit in Dagenham, I headed into Westminster for what was meant to be a simple CCTV app setup.

The plan was straightforward: access the DVR, check the network settings, verify the P2P connection, scan the QR code and connect the system to the customer's mobile phone.

Unfortunately, things weren't quite that simple.

Upon arrival, the DVR, networking equipment and cabling were buried behind stored items, making access difficult and preventing a proper inspection. As the photos show, there's quite a bit of detective work needed before we can get to the root of the issue.

The customer's tills and display screens are all working, so internet connectivity is present somewhere on site. The challenge now is tracing the network and identifying exactly how everything is connected.

Rather than rush the job, we've agreed a return visit next Sunday, where we'll carry out a full diagnostic, trace the cabling, test the system and get everything working correctly.

Sometimes the biggest part of the job isn't setting up the app — it's finding the equipment first! 😄

🔴 360 Home Security
Secure | Protect | Monitor

📱 07415 881919

07/06/2026

CCTV Reinstallation Following Property Renovation

Last week, we were back on site with an existing customer whose CCTV system we originally installed approximately five years ago.

The property had recently undergone renovation works, including the installation of new external insulation boards. As part of the project, all six CCTV cameras had been removed and needed to be reinstalled once the building work was completed.

The customer was extremely happy with the reliability of their existing CCTV system and chose to continue using the same cameras rather than replacing them.

Installing security cameras onto insulated render boards requires the correct fixings and mounting methods. Using unsuitable fixings can result in cameras becoming loose over time, especially when exposed to the British weather.

Fortunately, we carry a range of specialist fixings and installation hardware, allowing us to securely mount each camera onto the new insulated wall surface while maintaining a neat and professional finish.

✅ Reinstalled all 6 CCTV cameras

✅ Used the correct fixings for insulated wall construction

✅ Checked all mounting points and cable integrity

✅ Tested the full system

✅ Left the installation secure, operational, and ready to protect the property once again

At 360 Home Security, we don't just install new CCTV systems. We also assist with upgrades, maintenance, repairs, relocations, and reinstalls following property renovations and improvement works.

📍 East London | Greater London | Within the M25

📞 07415 881919

📧 [email protected]

Secure | Protect | Monitor