13/10/2026
🌿 WE’RE HIRING – SHOP & CUSTOMER SERVICE ASSISTANT 🌿
Come and join our team at Hardwood Logs & Supplies!
Due to continued growth, we’re looking for a friendly, enthusiastic and reliable Shop & Customer Service Assistant to join us at Holly Grange Farm in Lea, near Matlock.
This is a varied, customer-facing role within our busy, family-run business, where no two days are quite the same!
You’ll be helping customers in the shop, taking orders, dealing with enquiries and working alongside the rest of our team to keep everything running smoothly.
🌿 WHAT YOU’LL BE DOING
• Welcoming and serving customers in our shop
• Taking payments and processing customer orders
• Answering telephone calls and customer enquiries
• Assisting with customer collections
• Keeping the shop tidy, organised and well stocked
• Helping with general administration when required
• Working closely with our office and yard teams
🙋♀️🙋♂️ WHO WE’RE LOOKING FOR
For us, finding the right person is just as important as finding someone with experience.
We’re looking for somebody who is:
✅ Friendly, approachable and enjoys dealing with people
✅ Reliable, organised and takes pride in their work
✅ Confident communicating with customers
✅ Happy working independently and using their initiative
✅ A genuine team player with a positive attitude
✅ Willing to get involved and help wherever needed
Previous retail or customer service experience would be an advantage, but the right attitude, personality and willingness to learn are just as important to us.
💷 PAY & WORKING HOURS
💰 £13.00–£14.50 per hour, depending on experience
🕘 Winter working hours:
Monday–Friday: 9am–5pm
Saturdays: 9am–4pm (on a rota)
📍 Holly Grange Farm, Lea Moor Road, Lea, Matlock, DE4 5RA
🌟 LOOKING FOR SOMETHING LONG-TERM?
Although this position is initially offered on a seasonal contract until 31 March 2027, we’re particularly interested in hearing from people who would welcome the opportunity to stay with us.
For the right person, there is genuine potential for a permanent, full-time position, subject to business requirements.
We’re not just looking for someone to help us through the busy winter months. We’d love to find someone who wants to become a valued member of our team and grow with the business.
📩 INTERESTED IN JOINING US?
Please send your CV along with a short introduction about yourself to:
📧 [email protected]
Alternatively, apply through Indeed.
Know someone who’d be a great fit? Please share this post or tag them below! 🌿
