08/07/2026
Office Administrator / Customer Coordinator
JBL Heating and Plumbing, Middlewich
Full Time, Office Based | Salary dependent on experience.
We are a family heating and plumbing business based in Cheshire. Third generation, 50 years in business. We cover boilers, air conditioning, heat pumps and plumbing across Cheshire in the domestic and commercial field.
We need someone to take ownership of the back end so the rest of us can get on with the onsite work. That person is you if you are organised, good on the phone and the kind of person who hates things falling through the cracks.
What the job mainly involves:
- Answering the phone and being the first point of contact for customers
- Booking jobs and managing the engineers diaries
- Ordering materials
- Keeping our job management system up to date
- General day to day admin that keeps a small business running
You do not need to know anything about heating or plumbing, we can teach you the basics. You do need to be someone who can deal with customers in a way that reflects well on us.
This is a full time, office based role in Middlewich. We are a small team and being present and part of it matters to us as we receive deliveries, keep parts etc at our office and lockup.
The role will grow naturally. We are ambitious about where the business is going and if you help us get there the salary and responsibility will clearly reflect that as we hire more engineers and admin staff in the future.
To apply, please send us a short message about yourself and why this appeals to you to [email protected]
No CV needed at this stage, though do send if you feel it is relevant, just tell us a bit about who you are. Many thanks!
