Concept Claim Solutions

30/10/2026

🎬🍿 WELCOME TO THE FRIDAY FILM CLUB! 🍿🎬
Every Friday, we are inviting you to join our film club - with a twist of Concept Claim Solutions!

🎥 NIGHTMARE ON CLAIMS STREET 🏚️🔥
Because when disaster strikes your property, the damage can be frightening, the paperwork can be overwhelming, and dealing with insurers can sometimes feel like a horror film of its own!
But remember… you don’t have to face the claim alone.
At Concept Claim Solutions, we’re here to help you navigate the twists and turns, fight for a fair settlement, and get you back on the road to recovery.

🍿 So, grab your popcorn, settle in and join us every Friday for our Film Club — where the films are fun, the references are familiar, and we promise to leave the real-life nightmares to the movies!
Happy Friday, film fans! What film should we feature next? 🎬👇

28/10/2026

Did you know that according to research published by the Financial Conduct Authority (FCA), only 32% of storm damage claims made to the insurers it reviewed in 2024 resulted in a settlement payment?

It's a surprising statistic and a reminder that navigating an insurance claim isn't always straightforward.

From understanding what's covered by your policy to dealing with insurers, arranging contractors and managing repairs, recovering from storm damage can quickly become stressful and time-consuming.

That's where Concept Claim Solutions can help.

We will support you through the insurance claim and recovery process, managing all communications and coordinating repairs.

You only pay your policy excess when we complete the repairs.

Visit our website: UK’s Trusted Loss Assessors | Concept Claim Solutions

Or call us on: 0808-178-6300

Source: Financial Conduct Authority, Home and Travel Claims Handling Review, July 2025.
https://www.fca.org.uk/publications/good-and-poor-practice/home-travel-claims-handling-arrangements

27/10/2026

🏆 What a journey it's been for our franchise partner, Paul Cheetham!

When Paul joined Concept Claim Solutions in 2023, he brought with him a genuine commitment to looking after customers and doing the right thing.

Fast forward three years...

Paul has built a successful franchise operation across Bolton & Wigan, earned a fantastic reputation for customer service and is a finalist for the ❤️ Customer Focus Award at The BFA HSBC UK British Franchise Awards!

Paul hasn't only built a business he can be proud of, but has also become a valued part of our franchise network, always willing to share his experience and support others. 🙏👏

🎥 Watch Paul's video: https://youtu.be/Lpxlvn9eAP4?si=2qDbBBZV3rQADAYR

📰 Read Paul's story, featured by the British Franchise Association:
https://www.thebfa.org/campaigns/paul-cheetham-best-in-franchising-2026/

🏆 We can't wait to attend the on 12th November; cheer Paul on and celebrate with the wider franchising community!🕺

BFA HSBC UK British Franchise Awards 2026 Finalist: Customer Focus Concept Claim Solutions is a specialist network of FCA-authorised and regulated loss assessors supporting homeowners and businesses with residential and commercial property insurance claims. Acting exclusively on behalf of the policy...

26/10/2026

A big thank you to our franchise partners who joined us on Thursday! It was wonderful to see everyone; thanks again for making it such an enjoyable and worthwhile get-together! ❤️

26/10/2026

🌧️ Concerned your home or business premises may have been damaged by the weekend's storms?

From missing roof tiles and damaged guttering to leaks and water ingress, storm damage isn't always immediately obvious. If you're unsure what to do next or whether your insurance will cover the repairs, we're here to help.

We can arrange for one of our Loss Assessors to:

✅ Assess the damage FREE of charge.
✅ Review your insurance policy to help establish whether the damage may be covered.
✅ Help you understand the best way forward to get your property repaired.

💙 With over 24 years of experience and a nationwide network of Loss Assessors and contractors, we're here to support you through the recovery process.

If you, a family member, friend or local business have been affected by the weekend's weather, please get in touch.

📞 Call us: 0808 178 6300
👉 https://conceptclaimsolutions.co.uk/homeowners-hub/storm/

23/10/2026

When it comes to making a property insurance claim, having your ducks in a row can make all the difference.
• Photographs of the damage
• Policy documents to hand
• A record of damaged items
• Emergency mitigation completed
• The right support from the start
Unfortunately, many policyholders don't realise they're up against experienced loss adjusters whose job is to manage the insurer's interests.

That's where Concept Claim Solutions can help.

We work exclusively for policyholders, guiding you through every stage of the claim, from damage assessment and insurer negotiations through to managing the reinstatement works.

Our goal is simple: to remove the stress and achieve a fair settlement while getting your property back to normal as quickly as possible. This reflects Concept Claim Solutions' end-to-end claims management approach and focus on reducing disruption for policyholders.

21/10/2026

You can’t beat getting everyone together in person for a proper catch-up and a few laughs! ❤️

At this month’s team meeting, we also celebrated Lee and Sanaz’s work anniversaries!🎉And of course, it was a great excuse for some cake! 🎂

These monthly get-togethers are a great reminder that while everyone plays their own part day-to-day, it’s what we achieve together that really matters.

Here’s to more growth, more celebrations and plenty more cake! 💙

21/10/2026

Before you light the fire, book the sweep 🔥

If you have a working fire or log burning stove, this task is ideally best undertaken before you start using it this winter. Sweeping will not only improve the efficiency of your chimney or flue but help to prevent chimney fires, ensuring any potential blockages and soot build-up are removed.
It's best to call in a professional — find one via HETAS or National Association of Chimney Sweeps. The job will take less than an hour, with the chimney sweep cost in the region of £50.
A chimney fire can cause damage well beyond the fireplace, with smoke affecting rooms and belongings throughout the home.

If you need to make an insurance claim, evidence of regular sweeping may be relevant. Keeping your sweep’s certificate with your policy documents is a simple precaution before the winter season begins.

20/10/2026

🎉 This week, we’re celebrating a fantastic milestone as Sanaz marks 7 years with the company, including 2 years officially with Concept Claim Solutions! 🥳👏

Throughout her time with us, Sanaz has worked across different parts of the business, bringing her experience, dedication and hard work along the way. We’re delighted to have her as part of the Concept Claim Solutions team! ❤️

Outside of work, Sanaz has her hands full keeping up with her four children! 👨‍👩‍👧‍👦 When she does get a moment to herself, you’ll probably find her watching MobLand 🎬, with Tom Hardy being her favourite actor!

What does Sanaz enjoy most about working at Concept? Being part of a friendly, supportive team where everyone works together, supports one another and makes even the busiest days that little bit easier! 🤝❤️

A huge thank you to Sanaz for being part of the company for the past 7 years and for everything she brings to the team.

Happy work anniversary, Sanaz! Here’s to many more years together! 🥂✨