23/10/2026
Storm Austen is blowing through today, and the South West is getting the worst of it. 🌬️
Storms like this are part of the job. Our team is ready to help if Austen leaves your heating playing up.
A few quick checks from our engineers:
🔌 Power cut? Most boilers need electricity, even gas ones. Once the power’s back, yours should restart. If not, try a reset.
🍂 Once it’s safe, clear leaves and debris from heat pumps, air con units and flues.
Need a hand? Call us on 0330 383 0000 or visit customheat.co.uk.