17/12/2022
If anyone’s boiler suddenly stops working, then this is why. Check your condensate pipe. It may be frozen. If that’s the case, get some kettled water and pour over the pipe (if the pipe is running outside). That should help unblock the condensate pipe and the boiler should run as normal
HZ
Watch our video guide on how to thaw a frozen condensate pipe and how to prevent it happening again in the future.