Geddes Refrigeration Ltd.

24/07/2012

"MEET THE FACE BEHIND THE SERVICE".......GRL introduces Mr. Frank Parson. He is dubbed the 'early bird'. In all his 4 years at GRL he has never been late nor absence unless he is sick, which is very rare. He loves his takes pride in his job. He is assigned to the Merchandise Warehouse Team - Warehouse Clerk.

20/07/2012

Hey peeps, HAPPY FRIDAY......

Congratulations goes out to our Technicians Mr. Alfredo Brackett and Mr. Rohan McGregor for receiving full marks (10 pts) on their customer evaluation for a superb job well done. Now that's 'FOCUS on QUALITY'

18/07/2012

Geddes Refrigeration Ltd.

17/07/2012

Geddes Refrigeration Ltd. to offer scholarships for two High School students

15/07/2012

We all need to be reminded at times -http://www.jamaicaobserver.com/news/VIDEO--Customer-is-king--says-JPS_11417243

PRESIDENT and CEO of the Jamaica Public Service (JPS) Kelly Tomblin says that the company cannot go forward unless it addresses severe customer service deficiencies that have resulted in a breakdown in the relationship between the light and power c ...

14/07/2012

"MEET THE FACE BEHIND THE SERVICE".......GRL introduces Chelsea Williams, one of our three Sales Representatives. She is affectionately called 'Chelo'. Chelsea is the record holder of bringing in the most NEW customers in a month - a team player to the core.

14/07/2012

Welcome to Jillian and Lloyd......thanks for liking our page

10/07/2012

ABCs of Customer Service Continued.........the KEY to Service

P- Personalize the service you offer…..recognize their voice and
call your customer by name.

Q- Quick response

R- Respectfully serve

S- Serve and serve well. Service is a choice

08/07/2012

Thanks for liking our page Shawntal

06/07/2012

ABCs of Customer Service Continued.........

K- Know your products

L- Listen attentively

M- Make promises that you can keep

N- No should not be in your vocabulary, this only sends the
customer to the competitor

O- Operating efficiently

02/07/2012

"Meet the face behind the service". Coming soon!!!!!

29/06/2012

ABCs of Customer Service Continue.........

G - Good products eliminates doubt in our customers minds

H - Help in every way possible

I- Interested, keeping your customers interested is easy….get them involved in everything you do.

J - Judicious decision making, it must make sense to the customer.