28/06/2025
🔥⚠️ Serene heater recall reminder ⚠️🔥
🔥⚠️ Serene heater recall reminder ⚠️🔥
This morning we responded to a fire inside a cow shed in Ranfurly and found the fire was started by a Serene heater (thankfully no cows were harmed!)
This is one of many similar fires involving Serene heaters in the last year. This is a timely reminder to check your heater.
WorkSafe have issued a number of notices in relation to safety concerns with Serene heaters which can be viewed in full here: https://www.worksafe.govt.nz/about-us/news-and-media/further-action-on-serene-bathroom-heaters/?fbclid=IwZXh0bgNhZW0CMTAAYnJpZBExVmNzeHlUTXh3cGNNSTZsVgEeSO-bLYelMl728K88ZGkamrMpSTnG8w2a0HRCwdmgtdlYhKSyvWo8ldqCDI0_aem_YtDk4upkk_3ZFBlVNvMQEg
If you have a Serene heater in your home:
• Check if your heater is a Serene heater with the model number S2068.
• If you have this heater, do not use it! Serene S2068 heaters are unsafe. Testing has found these heaters are non-compliant with safety standards. A series of fires and overheating incidents are associated with these heaters.
• If it is installed in your property, get an electrical worker to make it safe by isolating it from the electrical supply, or contact your landlord to arrange this, and they can dispose of it safely.
• The model number is located on a sticker on the top side of the heater. This can be difficult to read. A good tip to view the model number is to use your phone camera in selfie mode to view and take a photo of the label.
• There is a significant risk of people being seriously harmed or property being damaged through use of these heaters.
• If your heater is a Serene model S207T or S2069, Energy Safety considers there is a low risk from continued use. However, if you observe an unusual smell or noise from the heater, do not use it and contact an electrical worker to check it over.
If you have any similar heater it is important to give it a vacuum from time to time to remove dust buildup.