16/10/2026
Important update for our Sigenergy clients
We’ve noticed an issue with the live data feed on the mySigen app. The real-time graph at the top of the home screen may not be updating correctly right now.
The good news is that your energy statistics for the day are still available — just scroll down on the app and you’ll see your production, consumption, and other daily figures as normal.
We’re hoping this will be resolved soon. In the meantime, everything on the system side should still be working as expected.
As always, if you have any concerns or questions, feel free to give me a call any time. We’re here to help.
Hayden
0211441326
Streamline Solar Ltd