07/04/2020
Water is an essential
Gas is an essential
Drainage is an essential
Plumbing as an essential service!
Call us on 0800 64 64 78 (0800-MINISTRY) if you have an issue with your plumbing, gas or drainage.
We are here to help!
We have entered the second full week of a minimum of four weeks lockdown.
We are forward planning with the expectation that this will be extended.
We continue with safety measures we have already put in place, for our people, business, whanau, friends and community, and need to provide our services differently to you.
As we all adjust to the Covid-19 lockdown we are required to take action to assist in limiting the spread of Covid-19 and we are doing this by limiting staff/customer exposure by only dealing with essential services.
This means dealing with immediate threats to human health and safety.
(eg. re-establishing water heating and supply, clearing blockages, fixing bad leaks, and other emergency and urgent work that we will assess on a case-by-case basis).
Examples include:
Repairing or replacing a hot water cylinder if it has failed
Unblocking sinks, toilets and shower wastes
Unblocking and/or repairing waste water pipes
Repairing or replacing leaking water pipes
Repairing and replacing broken spouting leaking inside
Fixing gas leaks, piping, fittings and appliances.
If we need to attend your property, it is important that our customers and tenants advise us immediately if they, or any of their household have any health events or risks associated with Covid-19.
This will ensure we are able to adequately prepare for the job at hand.
You will need to stay at a distance of at least 2 metres from us while we perform our work.
All non-essential and non-urgent work will be postponed - but you can call us to book it in for when we come out of lockdown.
Examples include:
The repair of minor leaks
The replacement of tap washers
Toilets running on
Routine servicing
Replacement of sanitary fixtures that are working
Quotes for kitchen, bathroom and laundry renovations.
We have closed our physical office until further notice to ensure we comply with the government directive.
Call us on 0800 MINISTRY (0800 64 64 78) if you have any questions
or send us or email via our website https://www.ministryofplumbing.co.nz/contact-us/
we are available for any advice, or questions you may have.
Please pass this on to your family, friends, neighbours, colleagues, anyone that you think will benefit from this information.
Stay Home - Stay Safe - Stop the Spread β Save Lives