08/06/2026
When things don't go to plan, it's how you respond that matters.
We had an issue come up on site where the GIB started dimpling after installation.
As soon as we spotted it, we jumped straight into finding a solution with GIB. They stood behind their product and covered the cost of skim coating all the GIB in the house.
Did it set us back a couple of weeks? Yes, but with prompt communication with our clients, we kept them in the loop at every stage and avoided any major timeline disruptions.
Not every build goes perfectly but how problems get handled makes all the difference 💪