21/10/2026
The Experience Advantage in Philippine BPO
As businesses look beyond cost and process, the quality of the experience they create is becoming an increasingly important measure of value.
At IndustryDX Philippines 2026, Shore360 CEO Jeffery M Brown will deliver his keynote, “Experience as the New Differentiator: Transforming the Future of Philippine BPO.” Drawing from nearly 25 years in the Philippine BPO industry, his talk will bring a perspective shaped by how the sector has evolved and where it can go next.
We’re excited to see Jeff bring this conversation to the wider industry and explore what it could mean for businesses building the next generation of offshore capability.
Join our CEO on November 11 at Ascott BGC Manila — registration link is in the comments.
We’re excited to welcome Jeff Brown, CEO at Shore360, to IndustryDX!
Bringing leadership insights and a fresh perspective to the conversation, Jeff joins fellow industry leaders to explore the opportunities and challenges shaping the future of customer experience.
Let’s connect, exchange ideas, and shape what’s next for CX!
🚀 Join the conversation. Register for IndustryDX!
📅 11 November | 📍 Manila, Philippines
Sponsorship Enquiries: [email protected]
Organised by QNA Marcom in Association with Customer Experience Society of the Philippines
QNA Marcom | Customer Experience Society of the Philippines | Radius | Seagate Technology | EventsDX