21/05/2026
You're cancelling a subscription. You click "cancel." A screen appears. The "Stay" button is large, bright, front and center. "Confirm cancellation" is grey, small, tucked at the bottom - one extra scroll away.
You almost stayed. That was the point. 💡
This is a dark pattern - a design choice that steers you toward what's good for the company, not for you. It rarely starts with bad intent. It starts with a clean A/B test and a deadline two days out. Nobody says "let's manipulate users." The feature ships anyway.
We wrote about what drives these decisions - and what's starting to make them expensive. 👉 https://mindsailors.com/the-product-you-bought-is-not-the-product-you-own