Lakson - Singapore

24/12/2021

Hikvision plans to discontinue the HiDDNS service from February 15, 2022.
The HiDDNS services was no longer available on HIKVISION Systems installed after 2017/18, more than 4 years back.

If your system had been installed there after, you will not be affected.
If your CCTV URL is not in the following format http://www.hik-online.com/ or your Settings is not using HiDDNS, you are not affected.

For customer affected, you'll need to switch to using other type of DDNS Services if your internet subscription is not on static IP.

Here's a guide on how to switch to other DDNS Services.
https://www.lakson.com.sg/ticket/kb/faq.php?id=176

customer support platform

23/12/2021

Hikvision plans to discontinue the iVMS-4500 software from February 15, 2022.
The iVMS-4500 installed on the mobile phone can continue to be used but cannot be upgraded.
As alternative solutions, Hikvision has launched Hik-Connect App in 2016.

If you are an end-user who is using iVMS-4500 App, you use HIK-CONNECT in place of iVMS-4500.

Here's a guide on how to switch to using HIK-CONNECT from iVMS-4500.

customer support platform

22/12/2021

Notice From HIKVISION
http://www.hik-online.com/hiddns

Dear customer,

Thank you for your long-term support to Hikvision.

Hikvision plans to discontinue the iVMS-4500 software and HiDDNS service from February 15, 2022. We sincerely apologize for the inconvenience caused to you.

The impact of the service discontinuation: the www.hiddns.com website will be closed. The HiDDNS domain service cannot be used. The iVMS-4500 installed on the mobile phone can continue to be used but cannot be upgraded.

As alternative solutions, Hikvision has launched Hik-Connect App in 2016 and Hik-ProConnect platform in 2020. We will continue to upgrade these products according to user needs and feedback.

If you are an end-user who is using iVMS-4500 App and HiDDNS services, you can add the device to Hik-Connect for further use.
Click here to view the introduction of Hik-Connect.
Click here to see how to add devices to Hik-Connect.
Access the following link to download Hik-Connect App: https://appstore.hikvision.com. You can also scan the following QR code to download.

If you are an installer who is using iVMS-4500 App and HiDDNS services, you can add devices to Hik-ProConnect portal and App to provide remote operation, maintenance and management services for your customers.
Click here to view the introduction of Hik-ProConnect.
Click here to see how to add devices to Hik-ProConnect.
Visit Hik-ProConnect Portal: www.hik-proconnect.com.
Download Hik-ProConnect App: https://appstore.hikvision.com. You can also scan the following QR code to download.

If you have any questions, please contact [email protected] or our local technicians.

Hikvision Digital Technology Co., Ltd
Hangzhou, China

25/06/2021

Relying solely on Manufacturer's P2P/Cloud services for remote connection is risky. Especially on devices with outdated firmware.
It's sometimes not as secure as most had lead to believe as it allows the devices an unfiltered connection to the manufacture's servers.

"The incident is under active investigation from Western Digital. We do not have any indications of a breach or compromise of Western Digital cloud services or systems.

We have determined that some My Book Live devices have been compromised by a threat actor. In some cases, this compromise has led to a factory reset that appears to erase all data on the device. The My Book Live device received its final firmware update in 2015."

Storage-device maker advises customers to unplug My Book Lives from the Internet ASAP.

11/03/2021

For CCTV system that are solely relying on Cloud Platform, there’s no other way for users to mitigate various security issues that’s inherent with every network connected devices.

You are not able to limit access vie firewall settings, vpn configuration, whitelist/blacklist of geographical locality for access, etc.

The security vendor controls the whole platform and your system is only as secure as how the vendor managed it.

Even Tesla’s facility is vulnerable when they rely solely on cloud platform systems.

For CCTV system that are solely relying on Cloud Platform, there’s no other way for users to mitigate various security issues that’s inherent with every network connected devices. You are not able to limit access vie firewall settings, vpn configuration, whitelist/blacklist of geographical local...

10/03/2021

Verkada surveillance cameras at Tesla, hundreds more businesses breached -hackers

A small group of hackers viewed live and archived surveillance footage from hundreds of businesses including Tesla Inc by gaining administrative ...

12/10/2020

Internet Enabled Security Cameras Systems with poorly configured security and vulnerable firmware like any other internet connected devices, will be susceptible to unauthorised access.

“Security cameras in Singapore homes have been hacked, with the footage stolen and shared online.”

https://www.asiaone.com/singapore/footage-50000-home-cameras-hacked-and-sold-p**n-sites

What can you do to protect your internet connected CCTV cameras ?

1. Change the password from the factory default password.
2. Ensure that the firmware is updated to the latest firmware provided by manufacturer.
3. Using of non default ports for your CCTV systems will makes it harder for hackers to detect existing CCTV system on internet connection.
4. Purchasing branded system from authorise and trusted sources to ensure that the equipment firmware had not been tampered with.
5. Using of unbranded systems with P2P/Cloud platform is risky given that there is no oversights on what is happening on the P2P/Cloud platform.
6. Like any network products, there is a product lifespan where the manufacturer will provided updated firmware to patch any security vulnerabilities detected. Using the equipment pass the product lifespan after the firmware updates ended might expose the equipment to security risks.

If you are more technical savvy and is willing to invest in better networking equipment and have the technical knowhow, here’s another 2 steps you can take to secure the connection.

1. Setup VPN Server on your internet router/vpn equipment and use it to connect to your CCTV system. Disable the cloud platform and any port forwarding configuration on the internet router.
2. Configure the firewall on your internet router to block all incoming/outgoing access to your CCTV system from the internet.

In this way, the CCTV system will be inaccessible directly from the internet and only accessible when you are connected vie a VPN Connection to the network.

Security cameras in Singapore homes have been hacked, with the footage stolen and shared online.Clips from the hacked footage have been uploaded on p**nographic sites recently, with several explicitly tagged as being from Singapore.The...

20/05/2020

Temperature Screening Solution
- From $1999 onwards.

06/04/2020

Lakson Technology will be complying with the necessary government safe distancing measures and workplace shutdown measures to prevent the spread of Covid19.

🔹All installation/replacement/repair/services schedule for non-essential sites will be reschedule until further notice.
🔹Warranty/maintenance support will only be done through online ticketing support. There will not be any phone support during this period.
Please visit https://www.lakson.com.sg/newticket to create a new support ticket.
🔹Response/Services for system that is not under warranty/maintenance support will not be prioritised during this period.
🔹For essential services sites responses, customers are to provide all information prior to the services to avoid physical interaction/conversation during the site services.
🔹Our technician upon reaching the site will maintain safe distancing and troubleshoot the issues with minimum/no interaction with the personnel on site to avoid any non-essential contact/potential spread of the Covid19 virus.

customer support platform

23/05/2019

2 contractors fined for drainage lapses at construction sites
"There was also no CCTV system in place to monitor the water quality of discharged water before it entered the public drainage system, it added."

SINGAPORE: Two Singapore contractors were given "big fines" for not having adequate measures in place to deal with silty water discharge from ...

20/02/2019

https://www.scmp.com/tech/big-tech/article/2185123/heres-what-you-need-know-about-hikvision-camera-maker-behind-chinas

Hikvision has been a supplier to hundreds of government-led surveillance projects in major cities including Shanghai, Hangzhou and Urumqi

16/10/2018

BOTnet by EliteLands Puts Thousands of AVTECH CCTV Devices at Risk

An exploit for AVTech DVR, NVR and IP Cameras was discovered in October 2016 after the released of an advisory by Security Evaluation Analysis and Research Laboratory. (https://www.search-lab.hu/advisories/126-avtech-devices-multiple-vulnerabilities) 14 Vulnerabilities was discovered in firmware of....