The Beer Can Cold Podcast

The Beer Can Cold Podcast Welcome to the Beer Can Cold Podcast, where HVAC meets cold beer and great conversation.

Hosted by JG van Graan from Boer Brothers Heating and Cooling and Will Merritt from Effective Media Solutions, this joint venture blends industry expertise, marketing

06/16/2026

Charging $1,900 right after a customer spent $12,000 is tough. It can lead to write-ups and lost stars. When shifting from commission and parts pay to a new model, especially with home warranties, be aware of past pitfalls. Customers don't want to be pressured and will go elsewhere if they feel browbeaten. Warranties should be just that – a warranty, not a game.

06/15/2026

Protect your HVAC investment! A maintenance agreement is crucial for keeping warranties valid and preventing costly repairs. Regular check-ups catch small issues before they become major problems, ensuring your system lasts.

06/14/2026

Navigating maintenance contracts and their enforceability on the manufacturer side can be tricky. Often, contractors are the ones communicating these requirements to consumers. While it might seem like nickel-and-diming, enforcing maintenance terms protects consumers from paying for warranted labor on systems that were neglected.

06/14/2026

Spending $14,000 on an HVAC system is a major investment. After two years, a coil failure could cost you an additional $2-3,000 out of pocket, mostly due to expensive refrigerants. An extended warranty protects you from these unexpected, high costs.

06/12/2026

A common misconception is that labor warranties cover everything, including truck startup costs or extensive diagnostics. In reality, they're meant only for the labor to repair or replace a specific part. While some plans cover diagnostics, they don't assume your full fee. This warranty complements the manufacturer's part coverage.

Enough said!!
06/10/2026

Enough said!!

05/26/2026

Let's break down extended warranties for homeowners and manufacturers. Understand what's covered, what's not, and why opinions differ. This is a hot topic you need to know about.

05/25/2026

Losing a big job over a $1,200 extended warranty? It doesn't have to be this way. Presenting a 10-year parts and labor warranty clearly, included in the system price, can secure the deal. Understanding your margins and offering flexibility is key to closing those high-value contracts.

05/24/2026

Charging for warranties and setting margins is crucial for understanding your business. Moving that revenue into a dedicated warranty fund prevents common mistakes and ensures smooth operations. This simple shift reveals a major opportunity for growth.

05/23/2026

After 38 years in contracting, building sales tools for major companies, I've become a huge advocate for labor warranties. Now, I'm pushing for parts and labor warranties. It's a game-changer for breaking down job costs and adding value.

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