07/08/2026
🚨A Friendly Reminder to Our Valued Customers 🚨
First and foremost, thank you for your continued support of small, family owned businesses like Armor Pest Control. Your continued support means more than you know.
I wanted to share something that happened this week to make everyone aware of a concerning situation.
We have a longtime customer who has trusted us for nearly eight years. A couple of weeks ago, our office received a phone call from someone claiming to be her grandson, stating that she no longer needed our services and asking us to cancel her account. We thanked them for their years of business and honored the request.
This week, while following up with the customer to make sure everything was okay, she was completely surprised. She told us, “I don’t even have a grandson.” After talking with her, she remembered that she had recently signed up with another pest control company after a door-to-door salesperson visited her home (he promised her the world typical residential sales) What she didn’t realize was that the salesperson had contacted our office and canceled her existing service on her behalf without her knowledge or permission.
That is simply not the way business should be done.
Door-to-door sales representatives often travel from city to city during the busy season. Many are only in our area for a short time before moving on to another state. Regardless of who they represent, no one should ever cancel a customer’s existing service without the customer’s clear knowledge and authorization.
We aren’t sharing this to criticize another company or create negativity. We simply want our customers to be informed and to encourage everyone to ask questions before making changes to services they’ve trusted for years. If you ever decide to change providers, that’s your decision, and we respect it. We only ask that the decision is truly yours.
Thank you again for trusting Armor Pest Control over the years. We appreciate every customer, every referral, and every opportunity to protect your home and business. We look forward to serving our communities for many years to come.
Have a wonderful week, and as always, thank you for supporting local.
Rich & Tiffany Johnson
Armor Pest Control LLC