Steve Basso Plumbing Heating & A/C LLC

01/23/2026

PSA... Best practices for freeze protection and carbon monoxide awareness.

1- Do not set back your thermostats. Maintain 65 degrees or higher.

2 - Open cabinet doors for sinks on outside walls to allow the room heat inside.

3 - Slowly drip both Hot and Cold water faucets. Hot water will freeze before cold water.

4 - Cover drafty basement windows.

5 - Be sure to clear any snow away from the exhaust and intake pipes of high efficiency heating and hot water systems.

6 - When running portable generators be sure to keep them at least 10' away from the house, especially windows and doors.

12/05/2025

The annual trees of hope event to support the Ronald Mcdonald House starts this Saturday. A $1.00 raffle ticket could win you our "Jack of all trees", full of great tools for homeowners, professionals and hobbyists. There's over 180 displays this year! A great event for adults and kids to support a wonderful group. Details in the last picture.

11/13/2025

IMPORTANT NOTICE: Triangle Tube, a manufacturer of indirect hot water heaters and high efficiency gas boilers abruptly closed it's operations on November 3rd. They produced a popular indirect water heater named the Smart tank.

There was an active recall on some of their gas boilers regarding a carbon monoxide poisoning hazard. Information regarding the recall and identifying if your product is part of the recall can found at.

https://triangletube.com

And

https://www.cpsc.gov/Recalls/2025/Triangle-Tube-Recalls-Prestige-and-Aerco-Esteem-Gas-Boilers-Due-to-Carbon-Monoxide-CO-Poisoning-Hazard-Two-Deaths-Reported

Triangle Tube, an innovator and industry leader in the manufacture and supply of quality stainless steel hot water heating equipment, has been keeping families warm since 1946.

10/06/2025

Out with the old, in with the new! Superbly executed 18 unit VRF system.

08/04/2025

07/16/2025

Monday around 3:45am this individual broke in and stole an excessive amount of tools from our trucks. We have much clearer footage from multiple angles that have been provided to bpt PD but any help would be appreciated.

06/22/2025

Classic New England weather has taken us from chilly to scorching!

Here's some information and tips to help navigate the high temperatures.

The majority of A/C systems are designed to cool with a 15-20 degree temperature difference between inside and outside temperature. There is also a humidity variable and a maximum outdoor temperature (normally 87-95) built into that design. Understanding that with temperatures expected to reach 99 degrees with a "feel" of 110, it could be normal to see your inside temperatures only reach 80-90 degrees. Since CT has not seen a temperature of 100 degrees since 2011, according to NBC CT many will be surprised and concerned that their systems may not be working.

The number one cause of inadequate cooling is lack of maintenance.

Here are some things maybe you can check and do yourself to prepare:

1) Be sure your air filter is clean. If you don't have a new one, leave it out. With these temps removing it for a week will not harm your system.

2) Be sure the area around your outdoor condenser is clear of debris, shrubs and mulch are not touching the unit.

3) The area above your outdoor condenser should be free of obstruction by about 4-5 feet. If you have a condenser that blows out the front, that area varies by manufacture but normally around 2 feet.

4) Cleaning of the outdoor condenser coil very important. This is not recommended to be done by an untrained professional since the proper way to clean it is by disassembling the cabinet. You can attempt to hose down the sides of the unit where the coils are, if you can see them and the power is off.

5) Draw your shades to protect rooms from direct sunlight.

6) Do not set back or change your temperature settings. You may only be able to achieve 85 degrees inside, turning it lower does not make it work any better.

Steve Basso Plumbing, Heating & A/C

06/06/2025

TRUMBULL/SHELTON POWER ISSUE.

We've received numerous no cooling calls in the Daniels Farm rd and Booth Hill Rd areas. These areas experienced a power supply issue from UI around 11:20 this morning. Many systems will shut down in this condition and required the curcuit breakers to be turned off and back on or may have tripped and need to be reset.

12/07/2023

The 34th annual Trees of Hope event to support The Ronald McDonald House is ending soon. There's some awesome themed trees this year to win.

https://www.rmhc-ctma.org/event/ronald-mcdonald-house-of-ct-34th-annual-trees-of-hope

09/08/2023

*** NOTICE *** EVERSOURCE INSTANT REBATES ENDING SOON

Participating Contractors,

Eversource, an Energize Connecticut℠ Sponsor, is announcing the following change.
• Effective for equipment purchased on or after October 1, 2023, instant discounts ($250/ton) will no longer be available for air source heat pumps and VRF heat pumps
Please note that this change does not impact eligibility for heat pump energy optimization rebates or the availability of heat pump instant discounts for United Illuminating customers.