08/07/2025
CUSTOMER OF THE MONTH: Charles Webb
Hello to all of our friends, family and valued customers! Please let me introduce you to our customer of the month for August, Mr. Charles Webb. Mr. Webb called us out to service his water heater after it had stopped working following one of our famous Florida thunderstorms. Upon arrival our technician found the breaker had tripped during the storm. Rather than just flip a switch and walk away, Dennis III performed a full service on the heater checking all of the components including the elements and flushed the water heater to ensure it would not give Mr. Webb anymore issues. After spending a couple hours on site running a thorough inspection as his grandfather and father had taught him in this business he assured Mr. Webb that the heater was fully functioning and should not give him any worries in the near future. The conversation that followed by getting to know Mr. Webb made this an easy decision for our customer of the month and to offer Mr. Webb a free service for the day. Mr. Webb is not only a brave veteran of our country but also a survivor of cancer and had been at wits end trying to keep up with the recent unexpected maintenance of his home. It was our pleasure we to shake his hand, thank him for his service and inform him there would be no charge for service this day. For someone who has given so much it was an easy choice to give him this small bit of gratitude in return. Stay tuned next month to see which one of our neighbors gives us the chance to give back to our community in September!