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10/09/2026

“Use your judgment.”

Three words that assume the decision criteria are already understood.

Sound judgment requires clarity on the operational objective, the consequences of delay, and the boundaries of delegated authority. A task list alone leaves much of that context unstated.

A deadline advances. An asset deteriorates. A critical dependency changes. Yesterday’s priorities can become misaligned with today’s operating conditions.

Cost of Delay provides a structured basis for reassessing the sequence: weigh the consequences of waiting against the time and effort required to deliver an outcome.

The leadership opportunity is to make that reasoning explicit.

Sharing the framework and its underlying logic helps frontline teams assess trade-offs, recognize escalation triggers, and adapt within defined boundaries. It also makes decisions easier to explain, challenge, and improve.

That is the broader opportunity explored in this article: stronger decision quality at the point of ex*****on, supported by greater operational ownership.

Thank you to IFMA’s Facility Management Journal for the opportunity to contribute.

Read the article:
https://fmj.ifma.org/when-everything-is-urgent

09/21/2026

The people who clean a building often see things others miss.

Custodial technicians work close to a facility every day. They notice recurring problems, unnecessary rework, early signs of wear, and opportunities to improve how the building operates.

A strong cleaning program therefore depends on more than capable technicians. It also depends on what happens when they raise a concern, suggest an improvement, or identify a pattern.

If the response is simply, “Don’t worry about it—just clean,” the organization loses a valuable source of frontline knowledge.

Our latest article examines how the right stakeholders, clear authority, consistent engagement, and meaningful feedback can turn frontline judgment into better service, stronger asset care, and more reliable building outcomes.

Read “The Stakeholder System Behind Custodial Excellence”: https://gettyteam.com/the-stakeholder-system-behind-custodial-excellence/

08/31/2026

Cleaning is usually treated as a downstream activity: the facility creates the work, and the service provider removes it.
Some of the cleanest educational environments operate differently.

Korea, Japan and Singapore demonstrate how prevention, participation and accountability can shape facility conditions before professional cleaning begins. The result is not simply a cleaner building. It is an operating environment designed to remain clean.

For U.S. schools, childcare centers and learning environments, the implication is significant: a task list is not an operating model.
An effective facility-care program must account for traffic, activities, transitions, responsibilities and verification. The janitorial provider’s role should extend beyond completing assigned work to helping design the system that produces a dependable facility condition.

Our latest insight explores what educational facilities can learn from these three countries—and what it means for the next generation of janitorial service.

Read “Educational Cleanliness by Design”:
https://gettyteam.com/insights/educational-cleanliness-by-design/

08/10/2026

Outpatient care is getting more complex, and the environmental services model has to keep up.

In this article, we look at EVS through the lens of clinical risk, patient flow, clear ownership, verification, and continuous improvement.

The goal isn’t just a cleaner space. It’s a more reliable system supporting the care environment.

Environmental cleanliness is an outcome. Environmental control is a system.

https://gettyteam.com/the-outpatient-evs-gap-designing-environmental-services-around-clinical-risk/

08/09/2026

Food production sanitation is often treated as a cleaning challenge, but the more consequential issue is capacity. Production schedules shift, equipment becomes available later than expected, labor fluctuates, and sanitation windows compress—while food-safety, operational, and audit expectations remain unchanged. When that happens, asking teams to simply “work faster” is not a sustainable operating model.

A stronger approach treats sanitation as a risk-based resource-allocation problem. Limited labor should be directed first toward activities with the greatest consequence: protecting the product from contamination and allergen risk, protecting the production process from disruption, protecting employees from safety hazards, and maintaining the facility standards expected under GMP, SQF, customer-specific requirements, and other audit frameworks.

This does not mean lower-priority work is unimportant. It means sanitation programs should distinguish between non-negotiable work, frequency-managed activities, and detail work that can be deliberately rescheduled when capacity becomes constrained. The objective is not simply to complete the greatest number of cleaning tasks. It is to ensure the available sanitation window is deployed against the risks that matter most.

The most mature sanitation programs make these priorities explicit—before the crew is forced to make them under pressure at the end of a shift.

https://gettyteam.com/the-sanitation-capacity-constraint-a-risk-based-operating-model-for-food-production/

06/19/2026

Getty Team is proud to begin working with Hobart Service Los Angeles at its Buena Park facility.
Hobart has been supporting the foodservice and food retail industries for more than a century, with roots dating back to 1897 in Troy, Ohio. Today, Hobart Service is known for helping restaurants, institutions, and commercial kitchens keep their operations running through equipment service, maintenance, parts, and support.
We’re grateful for the opportunity to provide facility cleaning services for a company with such a long history of service, reliability, and operational excellence.
Thank you, Hobart Service, for the opportunity. We look forward to supporting your team.

06/18/2026

It was a privilege for Getty Team Facility Services to take part as a Bronze Sponsor at Orange County’s 4th Annual Philippine Independence Day Celebration.
We’re grateful for the opportunity to support an event that brings the community together, honors Filipino heritage, and celebrates the spirit of independence, service, and connection.
Thank you to the organizers and everyone who made this celebration possible.

04/29/2026

Getty Team is proud to share that we have been selected as the intended vendor for the City of Torrance’s Transit Department interior bus cleaning services contract. The scope includes recurring interior cleaning support for the Torrance Transit fleet, helping maintain cleaner, safer, and more welcoming buses for the community.
Operational environments shape public experience. Cleanliness is not just maintenance — it is part of how safety, trust, and service quality are delivered every day.
We’re grateful for the opportunity to support Torrance Transit — a system that has served the South Bay region since 1940 with a mission centered on safe, reliable, and courteous transportation.

04/17/2026

Facility health is rarely improved through a single intervention. It is typically the result of a disciplined program: clear cleaning protocols, focused attention to high-touch surfaces, fit-for-purpose products, trained teams, routine quality checks, and consistent ex*****on over time. Sanitization and disinfection matter most when embedded within a broader facility care strategy designed to support a healthier, better-performing environment.

01/24/2026

Iterative. Incremental. Agile.

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