07/06/2016
Copper Repiping Specialist
“The Father Of Plumbing”
by James de Rin
Imagine there is a person who has trained most of the plumbers, who do the bulk of the re-piping work in Southern California. Well, he exists and his nickname is, “the father of plumbing”. At 47 years of age Art Hovsepian is that rare craftsman, who loves what he does, and who invests time in education and training and whose background is second to none, as a “Copper Repiping Specialist.” His company # 1 State Plumbing is on track, to being the fastest growing copper re-piping company in Southern California with 841% growth in one year alone. Now with his own operation he shares his knowledge and skill with the general public. James he says, “At 15 I left school.” “Across the street from my school was a plumbing business, I learnt my craft the old school way, first as an apprentice and then as a seasoned professional. “For 18 years I did service calls which are the most challenging. ”My career has been in copper re-piping and it’s what I do.” Art tells me of one such story, “when an inspector from the city came to one of our job sites, he called it book, which means it was flawless, the quality of the work had been performed exactly like it would be in a manual, it was perfect and that James is a great feeling. ”I learnt this way, from the ground up.” “It is very rare that a plumber will leave me, but if they have to for some reason, then any other plumbing company, will say, if he worked for #1 State Plumbing, then he must be very skilled. ”We’ve even been asked to help other plumbing companies on certain jobs.” I ask Art about his company’s philosophy and he says, “People work hard for their money and we respect that, and we have to do the same thing.” Art offers a lifetime guarantee for the work they do. “Copper is for life,” he says. His company focuses on copper re-piping for residential houses. Talking with Art you can sense his enthusiasm for the re-piping business and the challenges faced every day. He puts it this way, “we feel we’ve done something that not every plumber could’ve done.” After starting with one crew and one truck in 1994, Art’s company now has five trucks and five crews. I ask Art, “Why should people pick up the phone and call # 1 State Plumbing (Current Repipe Pro), why are you different from any other company out there?” Art ponders the question, “because of our supervisors and the relationship we have with our customers. “We work with a quality check list, so we know what is going on at any time with the job. ”Also we are like a family, take a look at the pictures around our office, we work together, we even have a football team. “We vacation together. ”We go to each other’s wedding. “Everyone is equal in this company.” “The last person we hire…we respect him as much as the first person we hired. “We are all like brothers.” “We trust each other when the phone rings, from the job site, there is no miscommunication, just one chain.” “Our strongest asset is the foreman on the job, that he will communicate with the customer in a friendly, relation type atmosphere and show what we did and how we did it. “We hold their hand and explain the process.” “Most people want quality and to trust people working in their house. “I ask, Art, “How long does it take to re-pipe a house?” Art replies, “It varies, one or two days. “We don’t like to promise, but we are capable of doing it in one day, if everything goes smooth. ”The areas we serve are, from Burbank to about 50 miles in range.” “This includes, Thousand Oaks, Ontario, North to Castaic, Santa Clarita, and South to Orange County.”“50% of all our customers are referrals.” “Recently in one street, we did a re-pipe job on one house and that customer was so happy that their referral led us to do six more houses in that one block. “If you would like to be a happy customer contact.” Copper Repiping Specialist “The Father of Plumbing” Art Hovsepian at Repipe Pro 1607 W Burbank Blvd, Burbank Ca 91506
Tel: 855-844-3800
www.Werepipe.com
