03/25/2026
When speaking of Proposals and Estimates, there are a couple of quotes that I hear from potential clients during the estimate process. "The Devil is in the Details" and "Be sure to sharpen your pencil" are the two I have heard regularly over the years.
The reality is that some folks like line-item proposals and others just want to see the lump sum, with no details. Either way, clear communication is key during the design and estimate phase. I think some customers tend to hold back information to keep costs down, or to use it as some sort of leverage in negotiations during or after the project.
I am very clear in my estimates, and all potential costs are presented upfront, in a itemized proposal that is easy to comprehend and relates to specific tasks on the site and project. I don't present any surprises in the final invoice, and you can't say, "well I told you this, or I thought we agreed on that."
So, the devil might be in the details, but I can guarantee there are no devils at the homeless shelter and you will get the exact project you imagined, at a cost you agree with!