U.S. Water Heating Solutions - Southern Division

08/08/2023

🐾 Our Favorite Helpers 🐾

Here are some of our techs' favorite helpers/inspectors they've met on the road over the last few years!

🌟 Friendly Reminder: For our technicians' safety, we ask that the path to/from your water heater is kept pet free throughout the duration of your service appointment. If you have friendly pets that prefer to roam around, please ask the technician if they are comfortable being in contact with pets BEFORE they arrive, like these pets’ families.

As much as many of our team members love having extra helpers, we have also had several team members who have been harmed by clients' pets...

07/18/2023

🛠️ Working with Phil 🛠️

Here’s a look at some of Phil’s service calls from last week:
▪️ Commercial Water Heater Showing No Power: Phil found the unit completely off (no power, gas, or water on). He filled and pressurized the tank, finding it in perfect working condition. The issue was likely caused by a power outage the customer experienced a week before the service call.

▪️ Tankless Water Heater with an Error Code 12 (Flame Failure): resolved by cleaning the flame rods and inspecting the burner chamber

▪️ Tankless Water Heater with an Error Code 12 (Gas Pressure Issue): Customer’s unit only allowed for 10.5” WC, but the static and dynamic pressures were both higher. Solution: having the gas company check the customer’s meter/regulator and decrease pressure

06/29/2023

That Post- A. O. Smith Commercial Certification Feel ✨

Last week 4 of our technicians attended the prestigious A.O. Smith University in Ashland City, TN for manufacturer's training on a variety or residential + commercial water heaters. They went of a factory tour, spent time in the classroom, then had several days of hands-on diagnostic and repair training.

🎉 Congratulations to: Walt (Memphis, TN), Kevin F. (Detroit, MI), Chris (Fond Du Lac, WI), Jerrie (Batavia, OH)

📸 Photos courtesy of Cynthia D. at A.O. Smith

06/22/2023

✨ Last week on .south : AL, AR, and TN ✨

1️⃣ Gas Valve Installation for a residential customer in Sherwood, AR • Pictured: water heater burner lighting properly after installing the new gas valve
🛠️/📸: Walt

2️⃣ Issue with wiring connection on top of an electric heater in Huntsville, AL
🛠️/📸: Aaron

3️⃣ Residential electric water heater replacement under warranty in Spencer, TN
🛠️/📸: Jason

4️⃣ Service call for a customer concerned about a leaking T&P Valve in Jacksonville, AR
🛠️/📸: Walt

5️⃣ Service call to check for leaks and install a thermal expansion tank in Hartsville, TN • Pictured: water pressure gauge on the unit’s drain valve to check the water pressure 💦
🛠️/📸: Jason

06/13/2023

✨ lately: memphis edition ✨

our memphis-based tech, walt, has officially been on the road for 5 months!

here’s a look at some of his service calls last week:

⚡️ leaking element: found a blown lower element that was leaking; after diagnosing, he drained the unit, replaced the elements, and refilled the unit

🔥 gas valve: customer was shipped a gas valve for warranty replacement; walt drained the unit and replaced the gas valve

🔥 gas valve: another customer was shipped a gas valve for warranty replacement; walt drained the unit and replaced the gas valve, capturing these last pics of the burner lighting

👨‍🔧 which southern division tech should we check-in with next? 👇

03/03/2023

✨MEET THE TEAM✨
Alex mainly dispatches for the Midwest, but also provides support for our Southern Division!

02/24/2023

Join the team that makes a difference + provides opportunities for growth 🌱

We are actively recruiting team members with plumbing and HVAC experience to join our team as Water Heater Service Technicians👨‍🔧👩‍🔧🧑‍🔧:
📍Atlanta, GA
📍Huntsville, AL
📍Also hiring: U.S. Water Heating Solutions

𝗕𝗿𝗶𝗲𝗳 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄:
➕ Water Heater Service Technicians travel to customer’s locations to install, maintain, and repair water heaters and boilers

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
➕ 2-3 years of water heater diagnostic + repair experience
➕ Excellent customer service skills
➕ Plumbing license preferred

𝗦𝗮𝗹𝗮𝗿𝘆 + 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀:
💵 $45,000-100,000/yr | Based on incoming water heater diagnostic + plumbing experience levels
⬆️ Opportunities for increases based on skill growth, improvement, licensing
🗂️ In-house Training
⏰ Potential for Overtime
🚐 Portal-to-portal Pay
🔒 Health Insurance Eligibility
💰 401k Eligibility (after one year of employment)

𝗛𝗼𝘄 𝗜𝘁 𝗪𝗼𝗿𝗸𝘀:
1️⃣ Apply online or in person
2️⃣ Begin interview process
3️⃣ Final candidates receive offers
4️⃣ Onboarding + paid training begin in Arlington Heights, IL
5️⃣ New employees begin solo service (w/ support from their supervisors + other team members)

𝗖𝗼𝗺𝗺𝗼𝗻 𝗛𝗶𝗿𝗶𝗻𝗴 𝗙𝗔𝗤𝘀:
I don’t meet all the requirements, but I have relevant experience. Should I still apply? • YES! We are looking for individuals with plumbing and HVAC experience. Depending on your background, we may have additional training opportunities available.

Will uswhpro provide me with all of my tools? • No, during the interview process we will inquire about your experience with various tools (i.e., multimeter, manometer, propress, combustion analyzer, etc.) and provide you with our required tool list and the items we provide.

ℹ️ Full Description + Application: https://www.uswhpro.com/service-technician

02/03/2023

02/03/2023

🎉 MEMPHIS IS LIVE! 🎉

Our tech, Walt, is officially out in the field + already has his first 10 customers on the books! • Here’s a few more snaps from his time at the shop during training at U.S. Water Heating Solutions in Illinois.

Comment ✨✨✨ to send Walt some positive vibes!

11/23/2022

Join the team that makes a difference + provides opportunities for growth 🌱

We are actively recruiting folks with plumbing and HVAC experience to join our team as Water Heater Service Technicians👨‍🔧👩‍🔧🧑‍🔧

𝗕𝗿𝗶𝗲𝗳 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄:
➕ Water Heater Service Technicians travel to customer’s locations to install, maintain, and repair water heaters and boilers

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
➕ 2-3 years of water heater diagnostic + repair experience
➕ Excellent customer service skills
➕ Plumbing license preferred 🪪

𝗦𝗮𝗹𝗮𝗿𝘆 + 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀:
💵 $60,000-120,000/yr | Based on incoming water heater diagnostic + plumbing experience levels
⬆️ Opportunities for increases based on skill growth, improvement, licensing
🗂️ In-house Training
⏰ Potential for Overtime
🚐 Portal-to-portal Pay
🔒 Health Insurance Eligibility
💰 401k Eligibility (after one year of employment)

𝗛𝗼𝘄 𝗜𝘁 𝗪𝗼𝗿𝗸𝘀:
1️⃣ Apply online or in person
2️⃣ Begin interview process
3️⃣ Final candidates receive offers
4️⃣ Onboarding + paid training begin in Arlington Heights, IL
5️⃣ New employees begin solo service (w/ support from their supervisors + other team members)

𝗖𝗼𝗺𝗺𝗼𝗻 𝗛𝗶𝗿𝗶𝗻𝗴 𝗙𝗔𝗤𝘀:
I don’t meet all the requirements, but I have relevant experience. Should I still apply? • YES! We are looking for individuals with plumbing and HVAC experience. Depending on your background, we may have additional training opportunities available.

Will uswhpro provide me with all of my tools? • No, during the interview process we will inquire about your experience with various tools (i.e., multimeter, manometer, propress, combustion analyzer, etc.) and provide you with our required tool list and the items we provide.

ℹ️ Full job description + application: https://www.uswhpro.com/service-technician

Drop any hiring questions in the comments + don’t forget to share this post on your story! 📲

10/08/2022

🍁 Happy Fall, Y'all! 🍁
Aaron and Erin are looking forward to meeting celebrating + meeting everyone next week at the 5K and Fall Festival in Soddy-Daisy! • Be sure to follow us on Instagram .south to see all of our 👀

09/21/2022

🚨 Sponsorship Announcement 🚨

About two weeks ago we introduced our Tennessee-based technician, Aaron + had a special sponsorship announcement…

🍁 We are a proud sponsor of the 2nd annual 5K + Fall Festival in Soddy Daisy, Tennessee; hosted by

🍁 The proceeds from this year’s Fall Festival will benefit the MaryEllen Locher Breast Center at CHI Memorial Hospital

🍁 Event Details:
- Great Pumpkin Chase + 5K @ 8:00 am
- Trick or Trot Kids Fun Run @ 9:00 am
- Fall Festival from 10:00 am-3:00 pm

🍁 Fall Fest Highlights:
- Food Trucks
- Vendors
- Family Fun (Bounce Houses, Face Painting, Petting Zoo, + More!)
- Costume Contest
- Pumpkin Carving
- Live Music
- MORE!

Swipe to see why KSDB matters to Aaron + let us know if we’ll see you there! ⤵️