11/05/2021
Scam Alert! After doing many, many service calls this month, I've seen a trend in the number of folks that have been mislead in getting their vent free gas logs operational for season. It seems there are several companies out there that are telling folks that their "thermocouple" needs to be replaced to make the pilot stay lit. While the thermocouple does indeed need to work for pilot operation, they RARELY fail. As a general rule, they will last the life of the unit. Don't get rooked by a "part replacer". Any technician worth his pay should not only be able to tell you why he is replacing your part, but should be willing to show you the test that determines that the part is bad. (Hint: It requires a voltmeter). MANY pilot assemblies are being replaced unnecessarily this year, when the vast majority would have been fine with a cleaning. Why would a company lie about needing to replace an assembly? Money. Plain and simple. If you have questions or need a second opinion, please feel free to give us a call.