08/28/2026
Full testimonial here: Superior To The Rescue!!! If you need garage door work done, stop looking and call Superior Overhead Door.
My experience started with Kate, the office manager. My elderly parents had just been taken advantage of by a scam contractor who left them with a dangerous setup and a ridiculous bill. I was stressed out when I made that first call, and Kate’s warmth and genuine empathy were exactly what we needed. She was so patient and reassuring that I knew right then and there we were in good hands.
That level of care extended to the whole team. Mike, the owner, came out personally with Luis, the lead technician, for the initial inspection. They went over the whole setup, documented all the fraudulent work from the previous guy, and patiently explained every mechanical issue so we understood what was actually going on. Having the business owner take the time to support my family like that meant the world to us.
When it came time for the actual repair, Luis and Monico were outstanding. They swapped out the dangerous undersized springs, balanced the door properly, and got the entire system running smoothly, safely, and whisper-quiet. On top of that, Kate came out to the house—not to do physical work on the door, but simply to check in on my parents, make sure they were comfortable, and see to it that every last detail was handled.
Mike, Kate, Luis, and Monico didn't just fix a garage door—they stepped up and protected my family when we really needed honest, reliable help. You just don't run into businesses with this level of real human care and integrity anymore. Superior Overhead Door has earned our family’s business for life!
