06/11/2026
We want to be upfront with all our valued clients during this difficult time. Durham and the surrounding Triangle area are currently experiencing severe drought conditions, and we know how worrying that can be — especially if you've recently had plants installed. 🌿
As part of our company policy, plant warranties are voided during officially declared drought or water conservation emergencies. When the state or county formally declares drought conditions (like the current Durham water conservation declaration), plants are under extreme stress that falls outside the scope of a standard warranty. We never love delivering this news, but we believe in being honest and transparent with you.
The most important thing you can do right now is water your plants consistently and follow Durham's water-saving guidelines. Every drop counts! Check out Durham's official water conservation resources here: https://www.durhamnc.gov/1061/Durham-Saves-Water
We're still here for you — reach out anytime with questions about how to best care for your landscape through this drought. Thank you for your continued trust and support! 💚