06/26/2026
When home comfort issues pop up, trying to figure out the problem on your own can be incredibly stressful—especially when you are trying to stay ahead of the changing seasons. We are so happy to share this wonderful review from Arlene, who found the relief she was looking for after giving us a call:
Arlene shared: "Having done all the trouble shooting that I could "Google" and still having issues, I brainstormed who to call for help. After agonizing and knowing the bad consequences if I chose wrongly, I finally googled HVAC near me. Having my list of recommended companies from Eagan MN Neighbors, I chose Sedgwick. We agreed on a time the next day since it was after 5 pm already. As agreed, they called with a 20-minute lead time. He arrived as I was shoveling snow from the entry door overhang. I explained what was happening and I could see he knew what I was trying to say and he knew how to proceed. My son had indicated it's most likely the flame sensor. Not wanting to mess with my furnace, I'm glad I made the right call. I'm over the top happy with this service call and all my worries have gone to rest. A+ great job, so glad it worked out for me. I will not hesitate to call again in the future if the need arises. Two other companies were backlogged and couldn't schedule for 10 days out. Very pleased with the service call today. Thank you Sedgwick, I'm sure the issue has been resolved."
Arlene’s experience is a great reminder of why keeping up with your home's total heating and cooling system is so important. While this particular visit kept the heat on, the exact same care, fast response, and expert troubleshooting go into getting your air conditioner ready for the hot summer months ahead. We know how much anxiety a backlogged schedule can cause when you need help right away, which is why our team works hard to stay responsive all year round.
Whether we are clearing away the winter chill or tuning up your cooling system to beat the summer heat, our goal is to put your worries to rest. Thank you, Arlene, for trusting the recommendations of your neighbors and choosing Sedgwick Heating!